Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Elisa Moore

St. Petersburg,FL

Summary

Adept at managing customer relationships and processing transactions, I excelled in roles at Acceptance Insurance and CVS Pharmacy, showcasing my expertise in insurance terminology and adaptability. My proven track record in client education and complaint handling reflects my ability to achieve positive outcomes in fast-paced environments.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Insurance Customer Service Representative

Acceptance Insurance
St. Petersburg, FL
07.2024 - 11.2024
  • Handled phone and email inquiries from insurance companies to identify and prepare premium quotes, agreements, and send renewal quotes to clients.
  • Developed strong relationships with customers by providing clear and concise communication through email, phone calls, and face-to-face meetings.
  • Kept records of customer interactions or transactions, recording details of inquiries.
  • Processed new applications, renewals, cancellations, endorsements, and other needed changes.

Collation Tech

Valpak
St. Petersburg, FL
02.2024 - 06.2024
  • Exhibited proficiency in managing multiple projects simultaneously, while prioritizing tasks efficiently.
  • Acquired knowledge of computer hardware components and basic network principles to successfully run machinery.
  • Showed flexibility by adapting quickly to new technologies and procedures as needed.

Store Associate

TJX Companies
Largo, FL
10.2023 - 01.2024
  • Operated a cash register and accurately processed payments, returns, and exchanges.
  • Maintained the cleanliness and organization of my designated department while completing tasks.
  • Performed opening and closing procedures, such as counting the register, restocking, and cleaning.

Busser/Food Runner

Speggtacular
St. Petersburg, FL
05.2023 - 08.2023
  • Removed plates and glasses from tables after meals.
  • Assisted in serving customers their meals and beverages.
  • Helped to set up large parties and special events.

Store Associate/Pharmacy Technician Trainee

CVS Pharmacy
Largo, FL
08.2021 - 05.2023
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
  • Learned roles of other departments to provide coverage and keep store operational.

Education

Penn Foster Career School
Scranton, PA

Skills

  • Insurance terminology
  • Organization
  • Client education
  • Complaint handling
  • Regulatory compliance
  • Adaptability and flexibility
  • Cash handling

Certification

  • Insurance Customer Service Representative 4-40.

References

Previous manager at Acceptance Insurance.

  • Dane Nicholls-Theedanish@gmail.com-(727)455-9150

Timeline

Insurance Customer Service Representative

Acceptance Insurance
07.2024 - 11.2024

Collation Tech

Valpak
02.2024 - 06.2024

Store Associate

TJX Companies
10.2023 - 01.2024

Busser/Food Runner

Speggtacular
05.2023 - 08.2023

Store Associate/Pharmacy Technician Trainee

CVS Pharmacy
08.2021 - 05.2023

Penn Foster Career School

Similar Profiles

CREATE PROFILE
Elisa Moore