Elisa Roane

• Completed cleaning tasks efficiently within a limited timeframe during guest check-out and check-in
• Maintained high standards of cleanliness in short-term rental properties. Turned property on time every time
• Airbnb

Renting storage units to customers, explaining rental agreements and policies, answering phone calls and emails, handling move-ins and move-outs.

monitoring security cameras, opening and closing of gates at proper times, conducting property walk throughs daily.

Keeping property clean and safe, light maintenance.

Contacting tenants with overdue accounts, preparing units for leins/auction status when necessary, maintaining lockouts and inventory lists.

Manage day to day operations to ensure efficiency and profitability.

Supervise, train, schedule and support store employees,

Provide excellent customer service and resolve customer concerns and/or requests professionally.

Monitor inventory levels, order product, and coordinate with vendors and store policies.

Handle cash management duties, including register balance, deposits and sales reporting.

Implement pricing updates and seasonal sales strategies.

Maintain store cleanliness, organization and safety standards.

• Ensure all rooms and bathrooms are cleaned and sanitized according to company standards.
• Manage laundry duties, including washing, ironing, and folding linens and towels.
• Check all equipment to ensure all is working properly.
• Attention to detail, time management, physical stamina, honesty and reliability are pertinent.

• Develop and implement comprehensive training programs for new housekeeping staff, including cleaning techniques, safety procedures, and company policies.
• Supervise a team of 11 housekeeping staff, ensuring that all cleaning tasks are completed to the highest standards.