Elisa Ruiz
Chester ,Va
Summary
Customer Service Specialist with a strong ability to prioritize tasks and manage multiple responsibilities in fast-paced environments. Proven experience in medical office settings, demonstrating exceptional people skills, organized file management, and a comprehensive understanding of patient protections. Committed to delivering high-quality service while seeking opportunities for professional growth and impactful contributions.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
Fidelis Logistics - CHEP
Richmond, VA
07.2024 - Current
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Tracked orders from start to finish to ensure timely delivery of goods or services.
Sales Associate
Kid to Kid
Chester , Virginia
01.2022 - 05.2023
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Developed trusting relationships with customers by making personal connections.
- Organized stockroom shelves according to size, color or style.
Education
High School Diploma -
Thomas Dale High School
Chester Va 05-2023
Skills
- Scheduling
- Verbal and written communication
- Accurate Record Keeping
- Administrative Paperwork Handling
- Data entry
- Vital sign monitors
- Medical terminology
Languages
Spanish
Native/ Bilingual
Accomplishments
- Achieved a 75-week, 6-credit medical assistant course.
- Completed a 120-hour externship at a family practice office.
References
References available upon request.
Timeline
Customer Service Representative
Fidelis Logistics - CHEP
07.2024 - Current
Sales Associate
Kid to Kid
01.2022 - 05.2023
High School Diploma -
Thomas Dale High School
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