Elisabeth Cotton
Cheney,Washington
Summary
Focused professional with background completing various general human resources duties and training. Reliable with well-rounded skills to aid employees and department staff with diverse HR needs. Talented at applying wide knowledge of policies and procedures for compliance. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Temp HR Assistant
Healing Lodge Of Seven Nations
10.2023 - Current
- Documented human resources records and maintained confidentiality of sensitive personal information.
- Participated in recruitment and selection process for new hires.
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
- Ensured accuracy of personnel records by meticulously maintaining confidential files and databases.
Loan Officer
Creekside Mortgage
04.2022 - 10.2023
- Ensured compliance with all federal and state regulations throughout the loan origination process.
- Educated potential clients on various loan options, guiding them towards informed decisions that fit their financial goals.
- Maintained strict confidentiality of client information.
- Explained very technical financial information to applicants in easy to understand language.
Loan Processor
Change Home Mortgage
11.2020 - 04.2022
- Reduced processing time for loan applications by implementing an organized filing system.
- Maintained compliance with federal, state, and company regulations through regular review of updated guidelines.
- Promoted a positive work environment through effective communication skills and teamwork initiatives.
- Collaborated with other departments including sales, underwriting, legal teams for seamless coordination during the entire loan cycle process.
- Advised loan officers to comply with loan guidelines and apply best practices.
Sr Processor & Licensed Loan Officer Assistant
Fairway Independent Mortgage Corporation
01.2016 - 10.2020
- Developed comprehensive training materials to onboard new processors quickly and efficiently.
- Maintained strict compliance with regulatory guidelines, preventing potential penalties or delays in processing.
- Conducted regular audits of loan files to identify areas for improvement and maintain high standards of performance.
- Mentored junior processors, fostering a supportive team environment that encouraged professional growth.
- Developed strategies to streamline workflows and reduce redundancies within the processing department, leading to increased productivity levels.
Education
No Degree - Human Resource Management
Eastern Washington University
Cheney03.2025
Associate's Degree - Accounting And Business
Clark Community College
Vancouver, WA03.2019
Skills
- New Employee Onboarding
- Reporting Requirements
- Relationship Building
- Performance Evaluations
- Training Coordination
- Team Collaboration
- Confidentiality Maintenance
- Diversity Awareness
- Job Applicant Interviews
- Work Planning and Organization
- Microsoft Office
military experience
United States Air Force, Non-Commissioned Officer, Honorable Discharge
community experience
- American Legion Post 72, 2012, Non-Profit Community Service
Additional Information
I have run multiple Dave Ramsey Financial Peace University classes for the community with the support of the American Legion. Classes are typically 9 weeks in length and will assist singles and couples alike.
Certification
NMLS #86692 WA and ID
Life and Disability License WA, OR and ID
Timeline
Temp HR Assistant
Healing Lodge Of Seven Nations
10.2023 - Current
Loan Officer
Creekside Mortgage
04.2022 - 10.2023
Loan Processor
Change Home Mortgage
11.2020 - 04.2022
Sr Processor & Licensed Loan Officer Assistant
Fairway Independent Mortgage Corporation
01.2016 - 10.2020
No Degree - Human Resource Management
Eastern Washington University
Associate's Degree - Accounting And Business
Clark Community College
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