Elisabeth F. DuBois
Charleston,SC
Summary
Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.
Overview
10
10
years of professional experience
Work History
Sales associate
Mutiny Vapors
08.2021 - 12.2023
- Company Overview: Kava and Kratom Bar
- Make kratom and kava mixed drinks and mocktails
- Prepared merchandise for sales floor by pricing or tagging.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to effectively build rapport and lasting relationships.
Server
Old Chicago
05.2020 - 10.2021
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Bussed and reset tables to keep dining room and work areas clean.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Served food and beverages promptly with focused attention to customer needs.
Hostess and To-go order server
Liberty Tap Room and Grill
01.2018 - 01.2019
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Answered customer questions about hours, seating, and menu information.
Intern
PMPE&D law firm
01.2015 - 01.2017
- Company Overview: Intern
- Sorted and organized files, spreadsheets, and reports.
- Analyzed problems and worked with teams to develop solutions.
- Participated in workshops and presentations related to projects to gain knowledge.
Server
MAYA
12.2023 - Current
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Served food and beverages promptly with focused attention to customer needs.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Cultivated warm relationships with regular customers.
Education
High School Diploma -
Wade Hampton High School
Hampton, SC06-2017
Associate of Applied Science - Radiologic Technology
South Eastern College
North Charleston, SC12-2025
Skills
- Written and oral communication skills
- Multi-tasking strength
- Excellent people skills
- Adapt to diverse groups
- Dining area maintenance
- Daily specials memorization
- POS operation
- Wine service
- High-volume dining
Coreproficiencies
- Customer Service
- Efficient with POS Systems
- Quick Learner
- Critical Thinking
- CPR & BLS Certified
- Proficient with Computer Software (Microsoft, PowerPoint, Excel)
- Trained and practiced in making cocktails and other mixed drinks
Timeline
Server
MAYA
12.2023 - Current
Sales associate
Mutiny Vapors
08.2021 - 12.2023
Server
Old Chicago
05.2020 - 10.2021
Hostess and To-go order server
Liberty Tap Room and Grill
01.2018 - 01.2019
Intern
PMPE&D law firm
01.2015 - 01.2017
High School Diploma -
Wade Hampton High School
Associate of Applied Science - Radiologic Technology
South Eastern College
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