Summary
Overview
Work History
Education
Skills
Awards
Timeline
Generic

Elisabeth Mosiej

Everett,Wa

Summary

Experienced with guiding clients through cabinet selections to fulfill their specific needs. Utilizes in-depth product knowledge to recommend best solutions and close sales effectively. Track record of maintaining excellent customer relationships and achieving consistent sales growth.

Professional driver prepared for role focused on efficient and timely deliveries. Brings valuable experience in route planning and customer service, ensuring reliable and consistent performance. Known for strong team collaboration and flexibility to adapt to changing schedules and tasks.

Overview

11
11
years of professional experience

Work History

Cabinet Sales Specialist

Lowes Home Improvment
05.2024 - Current
  • Developed strong relationships with clients, resulting in repeat business and referrals.
  • Managed project timelines effectively, ensuring seamless coordination between designers, manufacturers, and installers.
  • Provided exceptional post-sales support by addressing any concerns or issues promptly, fostering long-term customer loyalty.
  • Utilized design software to create detailed and accurate cabinet layouts, facilitating easier visualization for clients during the decision-making process.
  • Worked closely with contractors during installation phase to ensure smooth execution of projects according to specifications.

Delivery Driver

Amazon
01.2024 - 05.2024
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.

Relationship Banker

Bank of America
09.2021 - 01.2024
  • Execute the bank's risk culture and strives for operational excellence
  • Build relationships with individual clients to meet their financial needs
  • Follow established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations
  • Grow business knowledge and network by partnering with experts in small business, lending and investments
  • Manage financial center traffic, appointments and outbound calls effectively
  • Drives the client experience
  • Manage cash responsibilities

Flooring Sales Specialist/Customer Service Associate

Lowes
03.2019 - 09.2021
  • Promoted from Customer Service Associate to Flooring Specialist 6 months into position
  • Being friendly and professional, welcoming customers to Lowe's and helping with home improvement project needs
  • Validating loading tickets and processing orders and deliveries accurately so customers receive merchandise as expected and in a timely manner
  • Engaging in safe work practices and encouraging others to do the same
  • Being responsible for customers' experience with Lowe's by helping customers select the right products, ensuring quotes are accurate, verifying correct price labels, and confirming that all customer needs are met
  • Deliver excellent customer service by listening to customers
  • Use expertise to help customers, and
  • Loading merchandise for customers
  • Deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products customers need
  • Being friendly and professional, eager to understand the customer's specific needs in order to pair the best products and service offerings in support of their project
  • Ensuring displayed merchandise reflects high standards of showroom readiness, operates as intended during demonstrations, and is up to date, accurately mirroring the manufacturer's current product offering
  • Engaging in safe work practices including the proper operation of store equipment
  • Explaining the specifications and features of a product or service to existing or potential customers, with the goal of closing a sale
  • Provides exceptional consultative services to customers and confirms their needs are met before leaving the store
  • Responsible for executing orders and projects in their area of focus
  • Including coordinating installation projects for the customer

Line Cook

Olive Garden
03.2017 - 03.2019
  • Prepare and cook food to customer Specifications
  • Follow Health guidelines
  • Take customer's orders over the phone
  • Run food out to customers for Pick up
  • Verify customer's ordered where up to standards and made properly
  • Helped closing and Cleaning

Wing Certified Trainer

Buffalo Wild Wings
06.2014 - 03.2017
  • Prepare and cook food to customer Specifications
  • Follow Health guidelines
  • Run food out to customers for
  • Verify customer's ordered were up to standards and made properly
  • Helped closing and Cleaning
  • Train and Guide new employees
  • Run the Kitchen Line and coordinate food coming up together
  • Helped open and prep for the day

Education

High School GED -

Skills

  • Customer Service
  • Risk Management
  • Consumer Products and Solutions
  • Overcoming Objections
  • Cash Management
  • Demonstrating Technology
  • Relationship Management
  • Active Listening
  • Learning Agility
  • Problem Solving
  • Critical Thinking
  • Multitasking
  • Following Recipes
  • Project Coordination and Management
  • Design consultation
  • Product presentation
  • Industry trends awareness
  • Positive attitude
  • Customer service
  • Valid Driver's license
  • Teamwork and collaboration

Awards

Employee of the Month, Lowes, 05/01/19

Timeline

Cabinet Sales Specialist

Lowes Home Improvment
05.2024 - Current

Delivery Driver

Amazon
01.2024 - 05.2024

Relationship Banker

Bank of America
09.2021 - 01.2024

Flooring Sales Specialist/Customer Service Associate

Lowes
03.2019 - 09.2021

Line Cook

Olive Garden
03.2017 - 03.2019

Wing Certified Trainer

Buffalo Wild Wings
06.2014 - 03.2017

High School GED -

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Elisabeth Mosiej