Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Elise Abraham

Brooklyn,NY

Summary

Healthcare Administrator with proven to deliver exemplary level of healthcare service delivery to patients. Coordinate admission and discharge of patients. Plan and implement strategies for developing improved health care management. Proven problem solver and excellent communicator. Strong organizational skills, superb understanding of data collection and performance metrics. Recognized for staff development leading to high performing teams. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

18
18
years of professional experience

Work History

Veterinary Practice Manager

Noah's Ark Veterinary Practice
08.2005 - 04.2023
  • Trained staff in customer service techniques, resulting in increased client satisfaction and retention rates.
  • Fostered a positive workplace environment by resolving conflicts professionally among team members as well as addressing concerns promptly.
  • Established partnerships with local animal shelters, providing discounted services and fostering community engagement.
  • Managed financial operations, ensuring budget adherence and maximizing practice profitability.
  • Increased overall client satisfaction rates by implementing targeted customer service initiatives tailored specifically toward each unique demographic within our community base.
  • Implemented a preventive care program to educate clients on the importance of routine checkups and vaccinations, resulting in healthier pets and increased repeat business.

Education

Bachelor of Science - Dental Hygiene

SUNY Farmingdale
Farmingdale, NY
06.1985

Skills

  • Recruitment and hiring
  • Scheduling Coordination
  • Personnel Management
  • Schedule Coordination
  • Workplace Safety
  • Staff Evaluation

Additional Information

I am an experienced Office Manager with great client communication skills. I have a Dental background as a certified Dental Assistant and as a Registered Dental Hygienist. I have worked as a Veterinary Office Manager for multiple doctors. My husband is a Veterinarian and I have accumulated a vast knowledge of animal medicine. I have experience using a few software programs. I am mature and highly personable and enjoy working with clients. I believe I would be a great asset to your staff. Thank You

Timeline

Veterinary Practice Manager

Noah's Ark Veterinary Practice
08.2005 - 04.2023

Bachelor of Science - Dental Hygiene

SUNY Farmingdale
Elise Abraham