Elise Bailey
Hudson
Summary
Dynamic and detail-oriented professional with extensive experience in customer service at St. Croix Spinal Care and Sports Rehab. Proven ability to enhance operational efficiency through effective appointment scheduling and exceptional telephone etiquette. Adept at fostering team collaboration and ensuring a welcoming environment, consistently achieving high client satisfaction.
Overview
3
3
years of professional experience
Work History
Front Desk Receptionist
St. Criox Spinal Care and Sports Rehab
03.2025 - 09.2025
- Greeted and directed visitors, ensuring positive first impressions and efficient check-in processes.
- Managed multi-line phone systems, handling inquiries and directing calls to appropriate personnel.
- Scheduled appointments and maintained calendars for office staff, optimizing daily operations.
- Processed incoming mail and packages, coordinating distribution to relevant departments promptly.
Planet Fitness Customer Service Receptionist
Planet Fitness
04.2024 - 04.2025
- Greeted and assisted visitors, providing information about services and facilities.
- Managed incoming calls, directing inquiries to appropriate departments efficiently.
- Maintained organized front desk area, ensuring a welcoming environment for clients.
- Assisted with appointment scheduling, coordinating availability for staff and clients.
Host Trainer
San Pedros Cafe
05.2022 - 12.2024
- Trained new staff on customer service standards and effective communication techniques.
- Developed and implemented efficient seating strategies to optimize restaurant flow.
- Mentored team members in conflict resolution and problem-solving skills.
- Ensured compliance with health and safety regulations during training sessions.
Education
Bachelor of Arts - Communications And Sports Business
University of North Dakota
Grand Forks, ND05-2029
High School Diploma -
Hudson High School
Hudson, WI05-2025
Skills
- Customer service
- Attention to detail
- Time management
- Listening skills
- Telephone etiquette
- Team collaboration
- Appointment scheduling
- Front office management
Languages
English
Native or Bilingual
German
Limited Working
Interests
- Volunteering
- Playing Sports
- Running
Timeline
Front Desk Receptionist
St. Criox Spinal Care and Sports Rehab
03.2025 - 09.2025
Planet Fitness Customer Service Receptionist
Planet Fitness
04.2024 - 04.2025
Host Trainer
San Pedros Cafe
05.2022 - 12.2024
Bachelor of Arts - Communications And Sports Business
University of North Dakota
High School Diploma -
Hudson High School
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