Elise Gadde
Novi
Summary
Positive and friendly individual with strong commitment to providing exceptional customer service. Developed strong customer service and communication skills, combined with excellent communication and multitasking abilities. Dedicated to creating memorable dining experiences that leave guests satisfied and eager to return.
Overview
4
4
years of professional experience
Work History
Front Desk Receptionist
Sparc Arena
Novi, MI
02.2025 - Current
- Greeted and assisted guests, ensuring positive first impressions and seamless check-in experiences.
- Answered the phone system, and helped the guests with their questions and needs.
- Scheduled court bookings and ensured guest satisfaction.
- Maintained organized reception area, enhancing professionalism and operational efficiency.
- Help set up the sports equipment needed for the day.
Waitress
Red Olive Restaurant
Northville, MI
02.2024 - 01.2025
- Provided exceptional customer service by accurately taking and delivering orders.
- Managed multiple tables efficiently during peak hours to ensure timely service.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Answered phone calls and packaged online orders.
- Assisted in training new staff on restaurant procedures and service standards.
- Processed cash and credit transactions accurately using point-of-sale system.
Brand Representative
Hollister
Novi, MI
08.2023 - 01.2024
- Engaged customers through effective communication and product knowledge to enhance brand loyalty.
- Collaborated with team members to maintain optimal inventory levels and ensure product availability.
- Maintained a clean and organized work station, ensuring a positive retail environment for customers.
- Processed customer transactions efficiently and accurately using point-of-sale systems.
Spa Concierge
Visions Spa and Salon
Novi, MI
03.2022 - 05.2022
- Provided detailed information on spa services and treatments, enhancing customer understanding and satisfaction.
- Assisted in maintaining spa cleanliness and organization, contributing to a welcoming environment for clients.
- Supported inventory management by tracking supplies, ensuring availability of necessary products for operations.
Education
High School Diploma -
Northville High School
Northville, MIBachelor of Science - Dietetics
Michigan State University
East Lansing, MI05-2029
Skills
- Customer service
- Time management
- Listening skills
- Strong multitasking
Timeline
Front Desk Receptionist
Sparc Arena
02.2025 - Current
Waitress
Red Olive Restaurant
02.2024 - 01.2025
Brand Representative
Hollister
08.2023 - 01.2024
Spa Concierge
Visions Spa and Salon
03.2022 - 05.2022
High School Diploma -
Northville High School
Bachelor of Science - Dietetics
Michigan State University