Elise Hammett
Savannah,GA
Summary
Dedicated Front of House Employee with extensive knowledge in hospitality. Known for delivering outstanding customer service, fostering effective communication, and maintaining composure in high-pressure environments. Committed to enhancing guest satisfaction and creating positive experiences. Seeking to transition into a role in childcare or hospitality, with a focus on supporting education and care needs.
Overview
5
5
years of professional experience
2
2
Certifications
Work History
Front of House Employee
Dave's Hot Chicken
Savannah, GA
06.2025 - Current
- Processed orders, prepared food, and ensured a clean, welcoming atmosphere for guests to enhance their dining experience.
- Deliver exceptional customer service while ensuring the smooth operation of the dining area and food pass.
- Utilized upselling techniques to improve customer satisfaction and increase sales of additional products.
- Provide outstanding customer service by greeting and assisting customers in a friendly manner.
- Oversaw inventory management by restocking supplies and monitoring product freshness to maintain quality standards.
Barista
Kroger
Savannah, Georgia
10.2023 - 03.2025
- Collaborate with associates and promote teamwork.
- Create and nurture an environment that enables customers to feel welcome.
- Prepare beverage selections to recipe and standards and to guests' requests.
- Prepare, package, label and inventory ingredients in merchandise as well as label, stock and inventory department merchandise.
- Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
General Staff Member
ICE-NY
Atlanta, Georgia
08.2021 - 08.2023
- Serving guests with friendly service, handling cash/POS, restocking supplies, and maintaining a clean, fun environment.
- Managed seasonal customer flow to enhance service efficiency.
- Built meaningful relationships with guests and maintained a positive attitude for a welcoming environment.
- Organized and restocked fresh and shelf-stable supplies, including fruits, chocolate, rice, and dry toppings.
- Creating rolled ice cream.
- Opening and closing the store alone and with a coworker.
Education
High School Diploma -
Midtown International School
Atlanta, GA05-2023
Some College (No Degree) - Special Education
Georgia Southern Armstrong Uni.
Savannah, GASkills
- Customer service
- Lobby maintenance
- Inventory management
- Attention to detail
- Policy compliance
- Time management
- Multitasking under pressure
- Strong interpersonal skills
Certification
CPR, AED, and First Aid Certified for Adults, Children, and Infants
Timeline
Front of House Employee
Dave's Hot Chicken
06.2025 - Current
Barista
Kroger
10.2023 - 03.2025
General Staff Member
ICE-NY
08.2021 - 08.2023
High School Diploma -
Midtown International School
Some College (No Degree) - Special Education
Georgia Southern Armstrong Uni.