Summary
Overview
Work History
Education
Skills
Timeline
Generic

Elise McCune

Dutton,MT

Summary

Dynamic and results-driven professional with an established background in customer service excellence. Proven ability to maintain health and safety compliance while fostering client relationships. Adept at analyzing data to enhance operational efficiency and ensure exceptional service delivery in fast-paced environments.

Overview

9
9
years of professional experience

Work History

Esthetician

Ellie Esthetics
01.2021 - Current
  • Utilized advanced skincare products and techniques to address individual skin concerns effectively.
  • Maintained a clean, organized work environment adhering to health and safety standards.
  • Developed strong client relationships through exceptional service and follow-up care recommendations.
  • Educated clients on proper skincare routines and product use for optimal results at home.
  • Managed scheduling appointments efficiently to maximize client flow and minimize wait times.

Barback

Elevation 3330
04.2021 - 06.2025
  • Assisted bartenders in preparing and serving beverages efficiently.
  • Maintained cleanliness and organization of bar area to enhance workflow.
  • Stocked supplies and ensured inventory levels met operational needs.
  • Supported customer service by delivering drinks and responding to requests promptly.
  • Monitored bar supplies and communicated replenishment needs to management effectively.

Waitress

Peking Garden West
04.2017 - 09.2021
  • Provided exceptional customer service in fast-paced environment.
  • Managed order accuracy and ensured timely delivery to tables.
  • Collaborated with kitchen staff to facilitate smooth operations.
  • Assisted in training new team members on service protocols.
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.

Claims Analyst

Centene, Superior Health Services
12.2019 - 01.2021
  • Analyzed claims data to identify trends and discrepancies for timely resolution.
  • Collaborated with cross-functional teams to enhance claims processing accuracy and efficiency.
  • Utilized electronic health record systems to verify patient information and support claim adjudication.
  • Reviewed documentation for compliance with regulatory standards, ensuring adherence to policies and procedures.

Education

Esthetics

Montana Academy of Salons
Great Falls, MT
01.2021

Skills

  • Customer service excellence
  • Inventory management
  • Sanitation practices
  • Communication

Timeline

Barback

Elevation 3330
04.2021 - 06.2025

Esthetician

Ellie Esthetics
01.2021 - Current

Claims Analyst

Centene, Superior Health Services
12.2019 - 01.2021

Waitress

Peking Garden West
04.2017 - 09.2021

Esthetics

Montana Academy of Salons