Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

ELISE RIVERA

Orlando

Summary

Healthcare administrative professional with extensive experience in medical records, HIPAA compliance, and patient scheduling. Recognized for delivering accurate billing support and enhancing patient interactions through effective communication with patients, providers, and staff.

Overview

19
19
years of professional experience

Work History

Medical Records Specialist

Integrity Medical Group
01.2015 - Current
  • Release medical records with full HIPAA compliance
  • Prepared invoices and processed billing ledgers for HIPAA-compliant requests, ensuring accuracy and compliance.
  • Supported billing and prepared HCFA claims, contributing to efficient claims processing.
  • Maintain up-to-date and precise patient account information
  • Assisted front desk operations and patients with translation to schedule and provide necessary documents and orders.
  • Conducted training for new employees to promote swift adaptation within the organization.
    Facilitated team meetings to discuss project progress and strategize solutions.

Receptionist / Scheduling Associate

SimonMed Imaging
01.2008 - 01.2015
  • Coordinated high-volume calls and streamlined patient flow
  • Registered patients and maintained comprehensive documentation for efficient processing
  • Verified insurance coverage and collected co-pays to ensure financial accuracy
  • Scheduled diagnostic imaging procedures
  • Facilitated retrieval of medical records for patient care
  • Collaborated with technologists and physicians

Education

High School Diploma -

Orlando Vocational Technical School
Orlando, FL

Skills

  • Medical records management
  • HIPAA compliance
  • EMR/EHR systems
  • ICD-10 and CPT coding
  • eClinicalWorks expertise
  • Billing support
  • Patient scheduling
  • Patient registration
  • Front desk operations
  • Microsoft Office proficiency
  • Medical terminology knowledge
  • Bilingual communication

Languages

  • English
  • Spanish

Timeline

Medical Records Specialist

Integrity Medical Group
01.2015 - Current

Receptionist / Scheduling Associate

SimonMed Imaging
01.2008 - 01.2015

High School Diploma -

Orlando Vocational Technical School

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ELISE RIVERA