Elisha Branson
Victoria ,TX
Summary
Professional clerk with comprehensive experience in administrative tasks and office management. Skilled in data entry, record keeping, and customer service, ensuring smooth and efficient operations. Strong focus on team collaboration, adaptability to changing needs, and achieving results. Reliable with excellent organizational skills and proactive approach to problem-solving.
Overview
14
14
years of professional experience
Work History
Clerk
Central Drugs Pharmacy
Victoria, TX
07.2024 - 04.2026
- Processed prescription orders efficiently, ensuring accuracy and timely delivery to patients.
- Maintained inventory levels by conducting regular stock checks and updating databases.
- Assisted customers with inquiries, providing knowledgeable support regarding medications and health products.
- Coordinated with healthcare professionals to verify prescriptions and resolve discrepancies promptly.
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Enhanced customer service with timely and accurate information when handling inquiries.
Cashier
Speedy Stop
Victoria , TX
03.2021 - 07.2024
Caregiver
Senior Helpers
Victoria , TX
07.2020 - 01.2021
- Maintained clean and well-organized environment for client happiness and safety.
- Improved patient outlook and daily living through compassionate care.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
- Assisted with meal planning to meet nutritional plans.
- Followed care plan and directions to administer medications.
- Drove clients to shop for groceries, attend doctor appointments and run errands.
- Laundered clothing and bedding to prevent infection.
Cook
Raising Cane's Restaurants
Victoria , TX
02.2020 - 07.2020
- Carried pans and trays of food to and from work stations, stove and refrigerator.
- Enforced proper sanitation practices to prevent spoiling or contamination of foods.
- Replenished food items from inventory and rotated ingredients.
- Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
- Regulated oven, broiler and roaster operations for cooking at correct temperatures.
Production Technician
Caterpillar
Victoria , TX
11.2018 - 02.2020
- Set up and operated production equipment according to daily work orders and safety procedures.
- Reported and documented unsafe conditions and faulty equipment.
- Maintained machines by performing inspections and troubleshooting problems with equipment.
Cashier
Speedy Stop
Victoria , TX
03.2016 - 11.2018
- Collected payments and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Helped customers find specific products, answered questions and offered product advice.
- Processed sales transactions to prevent long customer wait times.
- Accepted cash and credit card payments, issued receipts and provided change.
- Trained new team members in cash register operation, stock procedures and customer services.
- Helped with purchases and signed customers up for rewards program.
- Learned roles of other departments to provide coverage and keep store operational.
Customer Service Manager
Walmart
Victoria, TX
06.2014 - 03.2016
- Assisted staff with resolving complex customer issues and implementing targeted solutions.
- Assisted customers with making payments or establishing payment plans to bring accounts current.
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
- Responded to phone and online customer service requests within designated turnaround time to improve customer satisfaction ratings.
- Relayed customer feedback to cross-functional teams to improve products and services.
Salad Bar Attendant
Jason’s Deli
Victoria , TX
02.2013 - 03.2014
- Maintained order and cleanliness of work areas to conform with health codes.
- Gathered ingredients and cleaned and cut food items to prep recipes.
- Received food orders from individuals and explained offerings.
- Stored perishable food items in freezer or refrigerator to protect from spoilage.
Cashier
Dick’s Food Store
Victoria , TX
08.2012 - 01.2013
- Collected payments and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Processed sales transactions to prevent long customer wait times.
- Accepted cash and credit card payments, issued receipts and provided change.
- Trained new team members in cash register operation, stock procedures and customer services.
- Helped with purchases and signed customers up for rewards program.
- Verified customer age requirement for alcohol or tobacco purchases.
- Answered customer questions and provided store information.
- Used suggestive selling techniques to promote add-on sales.
- Operated cash register or POS system to receive payment by cash, check and credit card.
Education
High School Diploma -
Victoria East High School
Victoria06.2014
Skills
- Cash handling
- Customer Service
- POS systems
- Product recommendations
- Customer assistance
- Cash management
- Cash counting machine operations
- ID verification
- Cash register operation
- Merchandise restocking
- Cash drawer balancing
- Customer satisfaction
- Telephone etiquette
Education and Training
other
Timeline
Clerk
Central Drugs Pharmacy
07.2024 - 04.2026
Cashier
Speedy Stop
03.2021 - 07.2024
Caregiver
Senior Helpers
07.2020 - 01.2021
Cook
Raising Cane's Restaurants
02.2020 - 07.2020
Production Technician
Caterpillar
11.2018 - 02.2020
Cashier
Speedy Stop
03.2016 - 11.2018
Customer Service Manager
Walmart
06.2014 - 03.2016
Salad Bar Attendant
Jason’s Deli
02.2013 - 03.2014
Cashier
Dick’s Food Store
08.2012 - 01.2013
High School Diploma -
Victoria East High School