Summary
Overview
Work History
Education
Skills
Timeline
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Elisia Galvan

Kansas City,MO

Summary

Accomplished Pharmacy Technician at Lincare, adept at optimizing workflows and ensuring patient confidentiality. Leveraged problem-solving skills to enhance service quality and efficiency. Collaborated effectively with teams, reducing order processing time by 20% through innovative use of RF scanning technology. Proven track record in fostering strong relationships and maintaining compliance with industry standards.

Overview

2
2
years of professional experience

Work History

Pharmacy Technician

Lincare
02.2024 - 04.2024
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.

Teacher

Primrose
09.2022 - 10.2023
  • Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
  • Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
  • Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
  • Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.

Order Picker

Urban Outfitters, Inc.
11.2021 - 04.2022
  • Collaborated with team members to ensure timely completion of orders during peak demand periods.
  • Excellent communication skills, both verbal and written.
  • Reduced order processing time with the use of RF scanning equipment and inventory management software.
  • Improved order accuracy by meticulously picking items according to pick list and packing slip requirements.

Education

North Town High School
Kansas City, MO

Skills

  • Problem-solving skills
  • Team collaboration
  • Confidentiality and HIPAA
  • Workflow optimization
  • Insurance verification

Timeline

Pharmacy Technician

Lincare
02.2024 - 04.2024

Teacher

Primrose
09.2022 - 10.2023

Order Picker

Urban Outfitters, Inc.
11.2021 - 04.2022

North Town High School

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Elisia Galvan