Elissa Myers
Westminster,CO
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
4
4
years of professional experience
Work History
Server
Cinzettis
04.2021 - Current
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Upsold high-profit items such as mixed drinks to enhance sales numbers.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
Food Runner
Benders Bar And Grill
09.2020 - 04.2021
- Maintained speed of service for food orders while minimizing errors and complaints.
- Delivered correct food items to tables according to order documentation.
- Garnished dishes and quickly delivered items to customers, minimizing wait times.
- Cleared tables immediately after guests left in preparation for next party.
Server
Texas Roadhouse
05.2019 - 08.2020
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions.
- Cultivated warm relationships with regular customers.
Education
Bachelor of Science - Psychology
Metropolitan State University of Denver
Denver, CO05.2025
Skills
- Quality Control
- Suggestive Selling
- Order Accuracy
- Seating Assignment Preparation
Timeline
Server
Cinzettis
04.2021 - Current
Food Runner
Benders Bar And Grill
09.2020 - 04.2021
Server
Texas Roadhouse
05.2019 - 08.2020
Bachelor of Science - Psychology
Metropolitan State University of Denver
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