Summary
Overview
Work History
Education
Skills
Timeline
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Eliza Cruz

Greenfield,MA

Summary

Driven professional with a proven track record at Aeropostale, excelling in customer service and cash handling. Demonstrated ability to enhance customer satisfaction and drive repeat business through effective teamwork, problem-solving, and multitasking. Achieved significant improvements in efficiency and customer service quality, embodying goal-oriented results with a blend of hard and soft skills.

Overview

1
1
year of professional experience

Work History

Sales Associate

Aeropostale
10.2023 - 02.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Crew Member

McDonald's
01.2023 - 05.2023
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Provided excellent customer service by greeting customers and meeting quality expectations.

Education

High School Diploma -

Greenfield High School
Greenfield, MA
06.2023

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-solving skills
  • Multi-tasking strength
  • Goal-Oriented
  • Cash Handling

Timeline

Sales Associate

Aeropostale
10.2023 - 02.2024

Crew Member

McDonald's
01.2023 - 05.2023

High School Diploma -

Greenfield High School
Eliza Cruz