Eliza Moreno
ABILENE,TX
Summary
Compassionate Personal Care Assistant skilled in cash handling and customer relationship management. Proven track record of delivering exceptional service while ensuring client safety and comfort. Strong ability to build rapport with clients and address their needs effectively.
Overview
2026
2026
years of professional experience
Work History
Personal Care Assistant
Outreach Home Health Care
Abilene, Texas
06.2019 - 03.2025
- Assisted clients with daily living activities and personal hygiene tasks.
- Provided companionship and emotional support to enhance client well-being.
- Administered medications and monitored clients for health changes.
- Maintained a clean and safe environment for clients at home.
Cashier
Burlington Coat Factory Department Store
ABILENE, TX
03.2017 - 03.2018
- Maintained cleanliness and organization of the checkout area.
- Handled cash, credit, and gift card payments accurately.
- Collaborated with team members to ensure smooth store operations.
- Provided exceptional customer service to enhance shopping experience.
- Resolved customer complaints professionally and promptly.
Customer Service Representative
Cooperative Response Center
ABILENE, TX
2011 - 10.2013
- Resolved customer complaints by identifying issues and providing timely solutions.
- Conducted follow-up calls to ensure customer satisfaction after issue resolution.
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
Education
Bachelor Of Science (BS) - Psychology/Addiction
Southern New Hampshire University
Hooksett, NH04-2021
Associate Of Science (AS) - Addiction Counseling
Texas State Technical College
Abilene, TX01-2018
High School Diploma -
Abilene High School
Abilene, TX05-1986
Skills
- Cash handling
- Point of sale operation
- Inventory management
- Transaction accuracy
- Product knowledge
- Customer relationship management
Timeline
Personal Care Assistant
Outreach Home Health Care
06.2019 - 03.2025
Cashier
Burlington Coat Factory Department Store
03.2017 - 03.2018
Customer Service Representative
Cooperative Response Center
2011 - 10.2013
Bachelor Of Science (BS) - Psychology/Addiction
Southern New Hampshire University
Associate Of Science (AS) - Addiction Counseling
Texas State Technical College
High School Diploma -
Abilene High School