Eliza Sabo
Monticello,IN
Summary
Experienced professional adept at maximizing resource utilization to support scalable operations and enhance customer experience. Highly organized with strong problem-solving and planning skills. Natural leader with a talent for building relationships and driving results. Detail-oriented and committed to improving processes for consistent excellence.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Operations Administrator
Granite Student Living
West Lafayette, IN
10.2022 - Current
- Oversaw scheduling of turnovers for 8,000+ units across six different markets within the student housing industry.
- Utilized inspection analysis to generate accurate bills for vendors involved in unit turnover work.
- Implemented and enforced companywide corporate and operational processes, evaluated existing procedures to identify opportunities for enhancement, and delivered necessary support and expertise during turnover period.
- Assisted with the implementation of new technologies into existing operational workflows.
- Provided support to management during decision-making processes related to operations.
Server and Bartender
Jackson Street Pub
Brookston
01.2020 - Current
- Established a welcoming environment that encouraged customers to come back.
- Collaborated with kitchen staff and management team to streamline ticket management for efficient order processing.
- Assisted in training new servers.
Leasing Agent
Granite Student Living
West Lafayette, IN
07.2021 - 10.2022
- Provided customer service to existing tenants by responding to inquiries promptly.
- Promoted property to businesses in local area through marketing collateral, phone calls and email messages.
- Led property tours to showcase amenities to prospective tenants and offered valuable information regarding major features.
- Ensured that all applicable laws and regulations were followed in accordance with local housing codes.
Server
The Bryant Food and Drink Company
West Lafayette, IN
12.2018 - 12.2019
- Collaborated with team members through regular meetings to optimize restaurant performance.
- Exemplified expertise in hosting VIP tables with more than 50 patrons by providing exceptional customer service and representing the company professionally.
- Maintained accurate accounting for daily sales through proper handling of all cash and credit transactions.
Server
Red Seven Bar and Grill
Lafayette
08.2018 - 11.2018
- Approached and maintained a friendly, courteous, and attentive encounter with all guests in a service oriented manner.
- Maintained high standards while handling food and beverage requests, enhancing overall customer satisfaction.
- Demonstrated strong ability to independently complete complex opening and closing responsibilities.
Lifeguard
Monticello City Pool
Monticello
05.2015 - 08.2018
- Conducted diligent scans of the water to maintain a safe environment and prevent accidents.
- Ensured the well-being of patrons by upholding safety measures and adhering to pool and facility guidelines.
- Instructed children as young as three in swimming lessons.
Hostess and Server
Sportsman Inn
Monticello
04.2014 - 07.2018
- Developed expertise in customer service, time management, and team building.
- Successfully managed and executed large-scale events accommodating 250+ guests on the Madam Carroll.
- Appropriately managed customer feedback to enhance service quality.
Education
General Studies -
Ivy Tech Community College
Lafayette, IN05.2018
Academic Honor Core 40 Diploma -
Twin Lakes High School
Monticello, IN05.2015
Skills
- Customer Service
- Self Management
- Leadership
- Adaptability
- Data Management
- Inventory Oversight
- Document Management
- Project Planning
- Friendly, Positive Attitude
- Remote Office Availability
Capstoneskills
- Customer Service
- Self Management
- Leadership
- Adaptability
Affiliations
- I happily hold two jobs requiring me to work well above a typical forty-hour work week.
- I maintain a work/life balance that allows me to work when I need to and spend time with others when I can.
Accomplishments
- I was asked to assist in the operations department while working in the leasing department. This led to a job offer in operations.
- I was promoted from a market Operations Specialist to a Corporate Operations Administrator.
- I was given management duties as a server and bartender to help ensure business was running smoothly.
Certification
- Indiana Alcoholic Beverage Permit
References
References available upon request.
Timeline
Operations Administrator
Granite Student Living
10.2022 - Current
Leasing Agent
Granite Student Living
07.2021 - 10.2022
Server and Bartender
Jackson Street Pub
01.2020 - Current
Server
The Bryant Food and Drink Company
12.2018 - 12.2019
Server
Red Seven Bar and Grill
08.2018 - 11.2018
Lifeguard
Monticello City Pool
05.2015 - 08.2018
Hostess and Server
Sportsman Inn
04.2014 - 07.2018
General Studies -
Ivy Tech Community College
Academic Honor Core 40 Diploma -
Twin Lakes High School
- Indiana Alcoholic Beverage Permit
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