Elizabet Feliciano
Beverly,WA
Summary
Dynamic professional with extensive experience in cash handling and team management. Proven track record in enhancing operational efficiency and boosting customer satisfaction through effective communication and problem-solving skills.
Overview
1
1
Language
1
1
Certificate
5
5
years of professional experience
Work History
Cashier Team Lead
Harvest Foods
Mattawa, Washington
03.2021 - Current
- Directed cashier team in daily operations, ensuring exceptional customer service delivery.
- Trained new cashiers on checkout procedures and customer engagement techniques, enhancing team readiness.
- Managed cash register functions to maintain transaction accuracy and efficiency.
- Resolved customer complaints professionally, enhancing satisfaction levels.
- Monitored inventory levels of cash handling supplies, ensuring timely orders to maintain operational efficiency.
- Assisted management in developing performance improvement plans, contributing to team member growth.
- Performed daily opening and closing procedures for the register area, ensuring readiness.
- Maintained a clean work environment by regularly sweeping floors and wiping counters.
Education
High School Diploma -
East Valley High School
Moxee City, WA06-1998
Skills
- Cash management
- POS system proficiency
- Customer service excellence
- Inventory control
- Onboarding processes
- Process improvement
- Team leadership
- Team performance
- Task prioritization
- Time management
- Problem solving
- Adaptability and flexibility
- Communication skills
- Organizational skills
- Punctuality and reliability
- Relationship management
- Store procedures
Languages
Spanish
Native/ Bilingual
Certification
- food handler
- western union payments
- money orders
Timeline
Cashier Team Lead
Harvest Foods
03.2021 - Current
High School Diploma -
East Valley High School