Elizabet Gayton
Summary
Ambitious with strong communication and customer service skills. Quick to learn new skills while accepting criticism. Looking to develop my career with different experiences. Organized, detail-oriented, and efficient professional. Committed to safety and high performance and thrives in a fast-paced, challenging environment. Competent Crew Member ready to take on demanding workload to achieve objectives. Experienced in organizing supplies and equipment for efficient use. Team player with drive to reach organizational goals. Highly efficient Dunkin and Americas Best well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Crew Member
Dunkin' Donuts
12.2021 - Current
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
- Contributed to increased sales by upselling menu items and promoting special offers.
Optician Assistant/Optical Technician
Americas Best Contacts and Eyeglasses
03.2019 - Current
- Improved patient satisfaction by providing attentive and knowledgeable assistance in frame selection and fitting.
- Streamlined office processes for increased efficiency, handling appointments and managing patient records.
- Collaborated with opticians to ensure accurate prescription orders, resulting in fewer errors and returns.
- Assisted patients with proper lens care and maintenance, prolonging the life of their eyewear products.
- Enhanced patient satisfaction by providing efficient and accurate optical services.
- Improved workflow efficiency by maintaining and calibrating optical equipment regularly.
- Assisted optometrists with eye examinations, ensuring accurate results and a comfortable experience for patients.
Education
Certificate - Phlebotomy
Phlebotomy Training Specialists
Palos Heights, IL12.2023
High School Diploma -
Dwight D. Eisenhower
Blue Island, IL05.2015
Skills
- Health Code Compliance
- Menu Memorization
- Safe Food Handling
- Inventory Restocking
- Customer Service
- Customer Engagement
- Verbal and Written Communication
- Telephone Etiquette
- Supplies Monitoring and Restocking
- Flexible Schedule
- Attention to Detail
- Insurance Verification
- Time Management
- Computer Proficiency
Certification
- Certified Opt Tech 2, America's Best Contacts and Eyeglasses
- Phlebotomy Technician Training
Languages
Spanish
Native or Bilingual
Timeline
Crew Member
Dunkin' Donuts
12.2021 - Current
Optician Assistant/Optical Technician
Americas Best Contacts and Eyeglasses
03.2019 - Current
Certificate - Phlebotomy
Phlebotomy Training Specialists
High School Diploma -
Dwight D. Eisenhower
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