Elizabeth Alayo
Union City,CA
Overview
11
11
years of professional experience
Work History
Market Area Manager
Credit Acceptance
Detroit
07.2022 - Current
- Expanded client base for increased revenue through targeted prospecting, networking, and relationshipbuilding.
- Analyzed competitor strategies and market trends to identify opportunities for growth within the market area.
- Conducted market research to identify new business opportunities and potential clients.
- Provided exceptional support to clients during contract negotiations, resulting in higher closing rates.
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
- Exceeded quarterly sales targets by implementing strategic account management and personalized client engagement techniques.
- Achieved top sales performer status within the organization due to consistent dedication and drive for success.
Account Executive
Palo Alto Pathology
Palo Alto
01.2020 - 04.2022
- Build and strengthen relationships with new and existing accounts to drive revenue growth
- Drive new business development through qualifying leads, building relationships, and executing strategic sales
- Meet and exceed service level goals by identifying and achieving standards and expectations
- Review accounts monthly to monitor and track customer satisfaction and complaints
- Create and execute account strategies to present services to key decision makers
- Strengthen customer relationships with proactive and collaborative approach to managing needs
- Negotiate and close deals in Spanish.
Sales Specialist
Del Grande Dealer Group
Newark
05.2015 - 12.2019
- Developed, maintained, and utilized diverse client base
- Negotiated prices, terms of sales, and service agreements
- Quoted prices, credit terms, and other bid specifications
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing
- Built relationships with customers and community to promote long term business growth
- Met with customers to discuss/ascertain needs, tailor solutions, and close deals
- Showcased product features to customers and discussed technical details to overcome objections and lock in sales
- Recognized for being a top Chrysler Hybrid Van salesperson in the nation
- Helped with marketing on YouTube to create automotive walk-around videos which toured the car and gained over half a million views.
Sales Representative
Nordstrom
Palo Alto
11.2013 - 12.2014
- Leveraged sales expertise to promote products and capitalized on upsell opportunities
- Offered advice and assistance to customers while paying attention to special needs/wants
- Responded to customer requests for products, services, and company information
- Drove store revenue by offering customers accessories and related purchases to complete selections
- Merchandised attractive shelf displays with current offerings to drive store sales
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
Education
B.A. - Organizational Professional Communications
California State University - East Bay
CA, CAA.A. - Communications
Foothill College
CA, CASkills
Account management
B to B sales
Territory Management
Business development and planning
Accomplishments
Credit Acceptance- Received “Top Gun” award in the company for 3 consecutive quarters. Surpassed company expectations consistently grew market by 100%.
Palo Alto Pathology- Closed second largest individual account in the company.
Del Grande Dealer Group- Consistently top sales person. Rewarded one of top sales person in the nation by Chrysler corporation.
Timeline
Market Area Manager
Credit Acceptance
07.2022 - Current
Account Executive
Palo Alto Pathology
01.2020 - 04.2022
Sales Specialist
Del Grande Dealer Group
05.2015 - 12.2019
Sales Representative
Nordstrom
11.2013 - 12.2014
B.A. - Organizational Professional Communications
California State University - East Bay
A.A. - Communications
Foothill College
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