Elizabeth Alderete
Glendale,AZ
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
10
10
years of professional experience
Work History
Surgery Scheduler
Barnet Dulaney Perkins Eye Center Specialty
01.2021 - 09.2022
- Distributed treatment and procedural information to patients
- Scheduled follow-up appointments as designed by the physician
- Coordinated work processes and routed paperwork to appropriate physicians and staff members
- Adhered to HIPAA requirements to safeguard patient confidentiality - Follow specific scheduling requirements for different specialty surgeons.
- Coordinated surgical team schedules for seamless procedure planning and execution.
Authorization Specialist
McKesson Specialty Health, Aerotek
03.2018 - 03.2019
- Contact patient insurance company to obtain authorization for a specialty drug
- Complete a benefits investigation in a timely manner for a specialty drug
- Enter information into data base.
- Maintained compliance with HIPAA regulations, safeguarding sensitive patient information during the authorization process.
- Assisted in training new team members on company policies and procedures for handling authorization requests.
Front Desk Receptionist
Sharper Vision Eye Care
07.2015 - 03.2017
- Received incoming calls and coordinated with staff to fulfill customer requests
- Scheduled and confirmed appointments
- Greeted incoming patients and verified paperwork to manage a smooth check in process
- Prepared daily shift close reports and balanced cash register to accurately reflect transactions
- Verify vision benefits through the patients insurance company.
- Completed data entry and filing to keep records updated for easy retrieval.
Cook
Chipotle Restaurant Line Server
12.2013 - 07.2015
- Operated fryers and grills according to instructions to maintain safety and food quality
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate
- Washed and peeled ingredients to prepare for different meals and recipes
- Kept stations stocked and ready for use to maximize productivity
- Handled the register for both opening shifts and closing shifts.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
Forever 21 Sales Associate
02.2013 - 12.2013
- Helped customers find specific products, answered questions and offered product advice
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity
- Engaged customers in friendly, professional dialogue to determine needs
- Answered incoming calls to provide store, products and services information
- Adhered to company initiatives and achieved established goals.
Education
High School Diploma -
Westwood High School
Mesa, AZAssociate of Arts -
Mesa Community College
Mesa, AZ12.2023
Skills
- Obtaining Authorizations
- EHR Systems Expertise
- Schedule Coordination
- Verifying Insurance
- Problem Solving
- Educating Patients
- Teamwork Orientation
- Empathy and Compassion
- HIPAA Compliance
Timeline
Surgery Scheduler
Barnet Dulaney Perkins Eye Center Specialty
01.2021 - 09.2022
Authorization Specialist
McKesson Specialty Health, Aerotek
03.2018 - 03.2019
Front Desk Receptionist
Sharper Vision Eye Care
07.2015 - 03.2017
Cook
Chipotle Restaurant Line Server
12.2013 - 07.2015
Forever 21 Sales Associate
02.2013 - 12.2013
High School Diploma -
Westwood High School
Associate of Arts -
Mesa Community College
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