Elizabeth Alvarez
7 Eleven Gas Station
Miami
10
years of professional experience
Results-driven Assistant Store Manager excelling in customer service, problem-solving, and inventory control. Proven track record in enhancing customer satisfaction and improving store performance through effective leadership and strategic initiatives.
Work History
Assistant Store Manager
6 Years 5 Months- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Resolved customer complaints effectively, enhancing overall satisfaction and loyalty to the brand.
- Assisted in developing promotional strategies that increased store visibility and customer engagement.
- Ensured compliance with health and safety regulations, fostering a safe environment for customers and staff.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
Assistant Store Manager
4 Years- Supervised daily operations to ensure efficient workflow and superior customer service.
- Coordinated staff schedules to maximize coverage during peak hours, improving service efficiency.
- Trained and mentored new team members to enhance performance and maintain operational standards.
- Implemented inventory management practices to optimize stock levels and reduce waste.
- Monitored sales trends to identify opportunities for improvement in product offerings and pricing.
Education
MBA - Veterinary Science
Skills
Customer experience
Customer service and engagement
Inventory control
POS systems operations
Sales forecasting
Staff management
Team development
Time management
Problem-solving
Computer proficient
Timeline
Assistant Store Manager
7 Eleven Gas Station
03.2020 - CurrentRead More
Assistant Store Manager
Steak and Shake
03.2016 - 03.2020Read More
Miami Dade College
MBA from Veterinary Science
Read More