Elizabeth Azzoto
Summary
Experienced Optician delivering exceptional service and assistance to patients. Helps in selecting appropriate eyewear and adjusts glasses to meet client needs. Focused and driven with strong attention to detail. Hardworking and passionate with strong organizational skills to help team achieve company goals.
Overview
24
24
years of professional experience
Work History
Licensed Dispensing Optician
National Eye Care
09.2021 - Current
- Enhanced customer satisfaction by providing personalized eyewear recommendations and adjustments.
- Performed comprehensive measurements for accurate eyewear prescriptions, ensuring optimal visual clarity for patients.
- Conducted quality control checks on incoming shipments, verifying accuracy of prescription lenses to uphold high standards of care.
- Contributed to an increase in repeat business through exceptional customer service and follow-up aftercare appointments.
- Educated patients on proper eyewear care techniques, prolonging the lifespan of their glasses or contact lenses.
- Prepared detailed insurance claim submissions, ensuring timely reimbursements for both the practice and patients.
- Demonstrated versatility by cross-training in various roles within the practice, contributing to a cohesive team environment.
- Verified and updated patient records promptly to guarantee accurate prescription information.
- Instructed patients on proper insertion, removal, and cleaning techniques for contact lenses.
- Maintained safe, clean and organized environment to increase patient comfort.
- Performed basic vision testing for new patients.
Licensed Dispensing Optician
Syracuse Eye Center
07.2017 - 03.2020
- Sold and recommended eyewear products, merchandise and services in retail and clinical settings
- Collected customer measurements, resolved complaints, inspected finished eyeglasses, stocked merchandise, instructed patients on eyewear care, scheduled appointments, performed diagnostic evaluations, managed patient frame selection, wrote work orders.
- Enhanced customer satisfaction by providing personalized eyewear recommendations and adjustments.
- Increased sales revenue by effectively communicating lens technology benefits to customers.
- Demonstrated versatility by cross-training in various roles within the practice, contributing to a cohesive team environment.
Licensed Dispensing Optician
Mondo Optical
02.2014 - 07.2017
- Fit and adjusted eyeglasses, educated patients about contact lens care and safety, conducted visual field tests, measured bridge and eye size, fabricated lenses, recommended lenses and frames, managed patients' primary eye care health, used edging machines.
- Conducted quality control checks on incoming shipments, verifying accuracy of prescription lenses to uphold high standards of care.
- Demonstrated versatility by cross-training in various roles within the practice, contributing to a cohesive team environment.
Licensed Dispensing Optician, Assistant Manager
Sterling Optical
06.2000 - 02.2015
- Managed patients' primary eye care health, educated patients about contact lens care and safety, conducted visual field tests, measured bridge and eye size, recommended lenses and frames, initiated inventory control measures, improved efficiency and productivity, used edging machines.
- Maintained a clean and organized optical dispensary, ensuring efficiency in daily operations.
- Regularly attended continuing education seminars to stay current on industry trends and advancements in optical technology.
Education
Ophthalmic Dispensing
National Academy of Opticianry
01.2005
General Studies
Onondaga Community College
Syracuse, NYHigh School Diploma -
Cicero North Syracuse High School
Cicero, NY06.2000
Skills
- NYS Licensed Optician (ABO)
- Sales and Promotion Strategies
- Computer Literacy
- Customer Service Excellence
- Organizational Skills
- Attention to Detail
- Record Keeping Efficiency
- Multitasking Capabilities
- Data Verification
- Administrative Functions
Additional Information
Certified New York State License: Ophthalmic Dispensing American Board Of Opticianry
References
- Lawson Bali, Systems Engineer, Hilrom, (315) 396-4841
- James Meggesto, Lawyer, MCV Lawyer, (315) 471-1664
- James Hamilton, Optician, Syracuse Eye Center, (315) 475-0186
Timeline
Licensed Dispensing Optician
National Eye Care
09.2021 - Current
Licensed Dispensing Optician
Syracuse Eye Center
07.2017 - 03.2020
Licensed Dispensing Optician
Mondo Optical
02.2014 - 07.2017
Licensed Dispensing Optician, Assistant Manager
Sterling Optical
06.2000 - 02.2015
Ophthalmic Dispensing
National Academy of Opticianry
General Studies
Onondaga Community College
High School Diploma -
Cicero North Syracuse High School
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