Elizabeth Balladares
Fremont
Summary
Seasoned receptionist committed to honest interactions with supervisors, employees and customers.
Experienced with patient scheduling, medical records management, and front-desk operations. Utilizes effective communication and organizational skills to enhance patient care and office efficiency. Knowledge of healthcare protocols and track record of maintaining patient confidentiality and satisfaction.
Overview
5
5
years of professional experience
Work History
Medical Receptionist
BD Biosciences
Milpitas, CA
11.2024 - Current
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Assisted healthcare providers with administrative tasks, enabling them to focus on quality patient care.
- Handled billing procedures accurately, ensuring prompt payment from both patients and insurance providers.
- Streamlined billing processes, ensuring accurate and timely invoicing.
Lobby Ambassador
ServiceNow
Santa Clara
12.2022 - 11.2024
- Company Overview: Santa Clara
- Organized weekly meetings between departments heads & coordinated external guests events for employees
- Maintained, issued & logged vendor badges for all contractors for company
- As well as temporary badges for employees
- Assisted in training new Lobby Ambassadors on operational procedures
- Updated signage around lobby area regularly according to current promotions or events
RSOC Operator
Intuitive Surgical
Santa Clara
04.2020 - 12.2022
- Company Overview: Santa Clara
- Dispatched officers, logged all happenings on shared DAR for clients sites across globe
- Monitored global sites via camera systems during natural disasters
- Conducted program auditing, investigations for sites
- Maintained knowledge of global sites and constant interaction with facilities teams
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making
Education
High School Diploma -
Coil Charter School
Bachelor Business - Business Administration
01.2027
Skills
- Excel
- Microsoft Word
- Windows
- Team meetings
- Multitasking
- Attention to Detail
- Communication
- Efficient Time Management
- Medical Verbiage
Languages
Spanish
Native or Bilingual
Timeline
Medical Receptionist
BD Biosciences
11.2024 - Current
Lobby Ambassador
ServiceNow
12.2022 - 11.2024
RSOC Operator
Intuitive Surgical
04.2020 - 12.2022
High School Diploma -
Coil Charter School