Managed patient scheduling, optimizing appointment availability and reducing wait times.
Coordinated with medical staff to maintain effective communication and workflow efficiency.
Maintained electronic health records, ensuring compliance with privacy regulations and accuracy of patient data.
Clinical Research Specialist
Memorial Sloan Kettering Cancer Center
New York, NY
05.2024 - 01.2026
Build strong relationships with patients to guide them through the process of consenting to participate in clinical trials, ensuring clarity of the benefits and expectations of involvement in the research study.
Collaborate with doctors and clinical teams to evaluate a patient’s trial eligibility, aligning patient needs with the right research opportunities and maximizing the chances of successful enrollment.
Utilize various software systems to track patient interactions, manage communications, and document all relevant data.
Coordinate follow-ups and ensure all patient information is up to date to achieve smooth trial operations.
Restaurant Hostess
Hudson Taco
Newburgh, NY
05.2023 - 05.2024
Worked closely with customers, team members, and supervising staff to deliver exceptional customer service, ensuring a welcoming experience for all patrons while maintaining a safe and organized environment.
Demonstrated strong decision-making skills and critical thinking to handle multiple tasks in a fast-paced setting.
Led training and mentoring initiatives for new staff, providing a smooth onboarding process, boosting team performance, and enhancing productivity through effective coaching and support.