Elizabeth Benitez
Tomball
Summary
Customer-focused individual with a passion for delivering outstanding service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
11
11
years of professional experience
Work History
Shift Leader
Panda Express
Tomball
01.2019 - 04.2026
- Supervised daily operations and ensured smooth workflow in fast-paced environment.
- Trained and mentored new team members on service standards and procedures.
- Handle guest complaints/concerns
- Food safety
- Cash handling
CNA
Lutheran Sunset Ministries
Clifton
06.2015 - 07.2016
- Provided compassionate care to residents in daily living activities.
- Assisted nursing staff with patient assessments and documentation.
- Answered signal lights, bells or intercom systems to determine resident needs.
- Maintained cleanliness and safety of resident environments.
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
Education
Meridian High School
Meridian, TXSkills
- Cash handling
- Food safety
- Team training
- Operations management
Languages
Spanish
Native/ Bilingual
A1
References
References available upon request.
Timeline
Shift Leader
Panda Express
01.2019 - 04.2026
CNA
Lutheran Sunset Ministries
06.2015 - 07.2016
Meridian High School