Elizabeth Beyer
Lochbuie ,CO
Summary
Dynamic Restaurant General Manager with a proven track record at Wendy's, excelling in operations management and cost control. Expert in inventory management and staff training, fostering a culture of exceptional customer engagement. Successfully implemented strategies that enhanced profitability and ensured compliance with health and safety standards.
Highly proactive manager with 20+ years of experience in team leadership in restaurant quick service industry. Background includes sales, management and customer service in fast-paced settings.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Restaurant General Manager
Wendys Fast Food
Westminster, CO
02.2022 - Current
- Oversaw daily restaurant operations, ensuring compliance with standards and regulations.
- Managed inventory levels, optimizing supply chain processes to reduce waste.
- Trained and mentored staff on customer service excellence and operational procedures.
- Implemented cost-control measures, improving overall profitability of the restaurant.
- Developed staff schedules to ensure optimal coverage during peak hours.
- Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Correctly calculated inventory and ordered appropriate supplies.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
Restaurant General Manager
Arby's Roast Beef
Westminster, CO
04.2017 - 06.2021
- Effectively managed labor costs by monitoring productivity levels among staff members and making strategic scheduling decisions.
- Carefully interviewed, selected, trained, and supervised staff.
- Maintained open lines of communication between front-and back-of-house teams to facilitate smooth day-to-day operations.
- Implemented efficient scheduling practices to ensure optimal staffing levels during peak business hours.
- Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
- Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
- Purchased adequate quantities of food, beverages, equipment, and supplies.
Restaurant General Manager
Jimmy John's Gourmet Sandwiches
Golden, CO
08.2015 - 06.2016
- Purchased adequate quantities of food, beverages, equipment, and supplies.
- Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
- Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
- Implemented efficient scheduling practices to ensure optimal staffing levels during peak business hours.
- Maintained open lines of communication between front-and back-of-house teams to facilitate smooth day-to-day operations.
- Carefully interviewed, selected, trained, and supervised staff.
- Correctly calculated inventory and ordered appropriate supplies.
Education
High School Diploma -
John F. Kennedy
Denver, CO05-1992
Skills
Operations management
Inventory management
Food safety
Cost control
Pre-shift walk-through
Staff scheduling
Hiring decisions
Customer engagement
Health code compliance
Restaurant promotion
Food preparation
Guest experience oversight
Inventory control and record keeping
Food service background
Point of sale (POS) system operation
Certification
Serve Safe Certificate
Timeline
Restaurant General Manager
Wendys Fast Food
02.2022 - Current
Restaurant General Manager
Arby's Roast Beef
04.2017 - 06.2021
Restaurant General Manager
Jimmy John's Gourmet Sandwiches
08.2015 - 06.2016
High School Diploma -
John F. Kennedy