Elizabeth Brasov
Avondale,AZ
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
6
6
years of professional experience
Work History
Security Shift Supervisor
Securitas Security Services
Goodyear, Arizona
12.2023 - Current
- Conducted daily inspections of assigned areas to ensure safety and security standards were met.
- Provided security services for a variety of clients, including large corporate events.
- Performed emergency response tasks such as lock-downs, evacuations, and crowd control.
- Investigated complaints from customers regarding safety concerns or violations.
- Conducted regular meetings with team members to discuss performance goals and objectives.
- Monitored and reported suspicious activities to the appropriate authorities.
- Managed inventory levels for all equipment related to security operations.
Security Officer
GardaWorld Security
Goodyear, Arizona
11.2022 - 12.2023
- Investigated all reported incidents of theft or vandalism on premises.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Adhered to post orders while maintaining a visible presence around the property.
- Responded to alarms and conducted investigations as required.
- Monitored surveillance cameras and responded to suspicious activity.
- Operated communication systems between officers stationed throughout the facility.
- Confirmed visitor identification prior to granting entry into the building.
Dispatcher
CORLogistics LLC
Phoenix, AZ
09.2020 - 10.2022
- Provided timely updates to customers regarding their orders or requests.
- Tracked vehicles using GPS technology and provided real-time status updates as needed.
- Updated records of driver locations, delays, and cancellations.
- Managed a large volume of phone calls while ensuring accuracy in data entry.
- Utilized computer systems to locate addresses, calculate estimated arrival times, and provide directions when necessary.
- Assigned drivers to appropriate routes based on customer needs.
Transportation Associate
Amazon
Goodyear, Arizona
03.2019 - 08.2020
- Verified completion of paperwork required for pickups and deliveries according to company policies.
- Collaborated with warehouse personnel to coordinate pick-ups and drop-offs at designated locations.
- Organized and monitored shipments to ensure they were delivered on time.
- Maintained records of all incoming and outgoing shipments, including tracking numbers, weights, costs, and other related data.
- Addressed customer inquiries concerning shipment status or delivery schedule changes.
- Communicated regularly with vendors regarding schedules or changes in order requirements.
Education
High School Diploma -
Westview High School
Avondale, AZ05-2018
Skills
- CCTV monitoring
- Alarm systems
- Security audits
- Computer skills
- Access control
- Staffing and scheduling
- Verbal and written communication
- Time management
- Call handling
- Complaint resolution
- Customer relations
Timeline
Security Shift Supervisor
Securitas Security Services
12.2023 - Current
Security Officer
GardaWorld Security
11.2022 - 12.2023
Dispatcher
CORLogistics LLC
09.2020 - 10.2022
Transportation Associate
Amazon
03.2019 - 08.2020
High School Diploma -
Westview High School