Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Esmeralda Murillo

Palatine,IL

Summary

I am a motivated individual who graduated Class of 2016. I have been working since I was 16 years old and have been encouraged by family and friends about working in the animal industry; working with animals gives me a certain serotonin and a motivation for working harder every day. I have loved animals since I can remember, I grew up with a lot of sick animals which drove me to pursue my dreams of working in a vet hospital. Some of my favorite things working in this industry was building my relationships with clients and seeing so many hurt animals recover.

Overview

5
5
years of professional experience

Work History

Veterinary Receptionist

Arya Animal Acupuncture
04.2024 - Current
  • Managed multi-line phone system and pleasantly greeted patients.
  • Facilitated smooth daily operations by answering incoming calls, directing inquiries, and taking messages for veterinarians as needed.
  • Maintained office and waiting room, keeping common areas clean and tidy.

Veterinary Receptionist

Care Animal Hospital
10.2021 - 04.2023
  • Managed multi-line phone system and pleasantly greeted patients.
  • Facilitated smooth daily operations by answering incoming calls, directing inquiries, and taking messages for veterinarians as needed.
  • Provided compassionate support during difficult situations such as end-of-life decisions or emergency visits, establishing trust with clients.
  • Maintained office and waiting room, keeping common areas clean and tidy.

Lead /Daycare Teacher

Kinder Care
04.2019 - 11.2020
  • Developed positive relationships with parents, resulting in increased parental involvement and support for their child''s education.
  • Implemented progress monitoring systems to track individual student growth, enabling targeted support and interventions as needed.
  • Provided a safe and nurturing environment for students, fostering a sense of belonging and promoting social-emotional development.
  • Established clear expectations for behavior and managed classroom effectively, resulting in a well-disciplined learning environment.

Education

High School Diploma -

Palatine High School
Palatine

Skills

    • Teamwork and Collaboration
    • Telephone Etiquette
    • Medical Recordkeeping
    • Prioritization
      • Payment Processing
      • Reception area upkeep
      • Educating Owners
      • Customer Service

Languages

Spanish
Native or Bilingual

Timeline

Veterinary Receptionist

Arya Animal Acupuncture
04.2024 - Current

Veterinary Receptionist

Care Animal Hospital
10.2021 - 04.2023

Lead /Daycare Teacher

Kinder Care
04.2019 - 11.2020

High School Diploma -

Palatine High School
Esmeralda Murillo