Elizabeth Castaneda
Visalia,CA
Summary
Qualified medical assistant with strong background in medical office administration and patient care coordination. Successfully managed patient schedules, facilitated smooth office operations, and provided excellent patient service. Demonstrated effective communication and problem-solving skills in fast-paced environment.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Medical Assistant/Receptionist
Prime Valley Urgent Care
Tulare
08.2019 - Current
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Performed various administrative tasks by filing, copying and faxing documents.
- Processed patient intake forms and maintained accurate electronic health records.
- Assisted with medical procedures as needed, ensuring a smooth flow of daily operations in the clinic.
- Collaborated with healthcare professionals to optimize care delivery, resulting in improved patient outcomes.
Certified Nurse Assistant
Twin Oaks Rehab And Nursing
Tulare
11.2014 - 03.2019
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Assisted nursing staff with patient assessments and care plans, enhancing overall resident well-being.
Sales Associate
Forever 21
Visalia, CA
07.2012 - 06.2013
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Drove sales through exceptional customer service and product knowledge.
Education
Associate of Arts - Liberal Arts And Natural Science
College of The Sequoias
Visalia, CA06.2019
No Degree - Nursing
Tulare Adult School
Tulare, CA01.2014
Skills
- Payment Collection and Processing
- Multitasking and Organization
- Problem-Solving
- Punctual and Reliable
- Positive Attitude
- Data Entry
- Medical office procedures
- Medical receptionist experience
- Initiative-taking
- Teamwork and collaboration
- CPR certified
Certification
Clinical and Administrative Medical Assistant
Languages
Spanish
Native or Bilingual
Timeline
Medical Assistant/Receptionist
Prime Valley Urgent Care
08.2019 - Current
Certified Nurse Assistant
Twin Oaks Rehab And Nursing
11.2014 - 03.2019
Sales Associate
Forever 21
07.2012 - 06.2013
Associate of Arts - Liberal Arts And Natural Science
College of The Sequoias
No Degree - Nursing
Tulare Adult School