Elizabeth Cedeno

Shift Lead / Barista

• Lead daily shifts by delegating tasks, supporting team members, and ensuring efficient store operations.
• Prepare coffee, espresso beverages, and food items while maintaining quality, accuracy, and speed during busy periods.
• Train and support baristas in beverage preparation, customer service, cleanliness, and company standards.
• Handle customer concerns, cash transactions, opening/closing procedures, and inventory while maintaining a clean and welcoming environment.
• Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.

• Supported community members by providing information and connecting individuals and families with resources for housing, clothing, utilities, and food assistance.
• Distributed food to families and individuals throughout the surrounding community, helping strengthen relationships with local residents.
• Organized, sorted, and stocked donated items while maintaining a clean, orderly, and welcoming resale shop and food distribution facility.
• Assisted with food distribution operations by loading and unloading trucks, assembling food boxes, and helping visitors select appropriate donated items.
• Coordinated volunteer assignments for food bank shifts, helping ensure adequate coverage and smooth distribution operations.
• Led educational sessions on healthy food choices and collected recipient information to support accurate records and community outreach efforts.

• .Managed budgets, accounts, and operational costs to improve efficiency, control expenses, and support overall business performance.
• Supervised and developed staff through hiring, onboarding, training, scheduling, performance reviews, and disciplinary actions.
• Negotiated contracts and maintained strong relationships with suppliers to support cost-effective purchasing and reliable operations.
• Developed and implemented internal policies and procedures to improve workflow, productivity, and consistency across daily operations.
• Developed menus and recipes based on customer demand and culinary trends while overseeing kitchen operations and staff development.
• Maintained compliance with health, safety, and legal requirements, including food sanitation standards, equipment temperature checks, and age-verification policies.

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• Formulated policies and procedures to streamline operations.

• Managed day-to-day restaurant operations, ensuring efficient service, consistent product quality, and a positive experience for guests.
• Recruited, interviewed, trained, and supervised staff while establishing performance expectations and addressing team concerns.
• Managed payroll, employee timekeeping, scheduling, and personnel paperwork for new hires and departing employees.
• Oversaw purchasing and inventory to maintain appropriate levels of food, beverages, equipment, and supplies while controlling operational costs.
• Handled financial responsibilities including register reconciliation, credit card transactions, cash deposits, and maintaining accurate daily records.
• Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.