Elizabeth Chavez
Los Angeles,CA
Summary
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Overview
9
9
years of professional experience
Work History
Sales Associate
T&M Market
El Monte, CA
11.2019 - Current
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built relationships with customers to encourage repeat business.
- Handled customer complaints in a professional manner.
- Tracked sales performance metrics to identify trends in the market place.
- Developed promotional strategies to increase sales volume.
- Scheduled shifts for fellow associates during peak traffic times.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Sales Representative
Q-Ballerinas
Los Angeles, California
07.2015 - 10.2019
- Developed and maintained relationships with existing clients to ensure customer satisfaction.
- Generated new sales leads through cold calling and networking activities.
- Conducted market research to identify potential customers and their needs.
- Maintained accurate records of all sales and prospecting activities.
- Researched competitors' products, prices, and sales techniques.
- Negotiated pricing contracts with customers to maximize profits.
- Managed inventory levels by ordering sufficient stock for each account.
- Reviewed monthly performance against targets set by management team.
- Negotiated deals and handled complaints or objections.
Education
Associate of Arts - Child Development
East Los Angeles College
Monterey Park, CA06-2007
High School Diploma -
Theodore Roosevelt Community High School
Los Angeles, California06-2004
Skills
- Product Sales
- Payment Processing
- Customer Needs Assessment
- Upselling
- Sales Development
- Inventory Control
- Order Processing
- Cash Handling
- Display Setup
Timeline
Sales Associate
T&M Market
11.2019 - Current
Sales Representative
Q-Ballerinas
07.2015 - 10.2019
Associate of Arts - Child Development
East Los Angeles College
High School Diploma -
Theodore Roosevelt Community High School