Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Elizabeth Consuelos

Berwyn,IL

Summary

Energetic Hostess with exceptional experience-enhancing customer experiences in foodservice setting. Courteous and friendly when directing customers to tables, giving directions and taking reservations. Constantly finding new ways to exceed customers' expectations with personalized service.

Overview

2
2
years of professional experience

Work History

Hostess

Steve Palmer
10.2023 - Current
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Answered customer questions about hours, seating, and menu information.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.

Busser

Steve Palmer
10.2023 - Current
  • Reset and cleaned tables quickly to prepare for new customers.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Monitored dining room inventory and replenished as necessary.
  • Greeted customers and provided menus upon arrival to dining room.

Mentor Coach

Lily Senez
05.2022 - Current
  • Served as role model for mentees by demonstrating strong values and ethical standards.
  • Developed and led age- and ability-appropriate soccer training drills.
  • Utilized positive reinforcement to help children develop communication and collaboration skills.
  • Observed children to recognize and maintain strong awareness of developmental progress.
  • Communicated respectfully and thoughtfully with parents and guardians by remaining sensitive to different families' cultures, values and needs.
  • Constructed age-appropriate goals and outcomes to assist children with special needs and developmental delays.
  • Provided coaching and mentoring to employees.
  • Maintained clean and organized front desk areas to uphold polished company image.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.

Education

High School Diploma -

Morton West High School
2400 Home Ave, Berwyn, IL 60402
06.2024

Skills

  • Greeting and Seating
  • Customer service orientation
  • Table Bussing
  • Child Development

Languages

English
Full Professional
Spanish
Professional Working

Timeline

Hostess

Steve Palmer
10.2023 - Current

Busser

Steve Palmer
10.2023 - Current

Mentor Coach

Lily Senez
05.2022 - Current

High School Diploma -

Morton West High School

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Elizabeth Consuelos