Elizabeth Cordova-Rigby

• Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
• Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
• Scheduled, coordinated and confirmed appointments and meetings.
• Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
• Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
• Collected room deposits, fees, and payments.
• Resolved customer issues quickly and notified supervisor immediately when problems escalated.
• Organized and maintained files and records to ensure up-to-date documentation.

• Verified payroll, vacation and sick time hours to support accounting processes.
• Assisted in onboarding new hires, facilitating a smooth transition into their roles and supporting employee retention efforts.
• Increased client satisfaction by maintaining thorough knowledge of client needs and matching suitable candidates for open positions.
• Worked closely with other departments within the organization to address workforce planning needs effectively.
• Developed and facilitated new-hire orientations.
• Facilitated smooth employee transitions with comprehensive onboarding program.
• Supported HR functions such as benefits administration and employee relations, enhancing overall organizational efficiency.
• Developed strong relationships with clients, leading to repeat business and long-term partnerships.
• Coordinated background checks, reference evaluations, and drug screenings as part of due diligence for successful placements.
• Utilized online applicant tracking system to screen resumes for all job openings.

• Sanitized medical equipment and maintained organized exam rooms.
• Obtained client medical history, medication information, symptoms, and allergies.
• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.

Performed medical records management, including filing, organizing and scanning documents.

• Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
• Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
• Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
• Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
• Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
• Conducted routine laboratory tests to assist in diagnosis and treatment of conditions.
• Maintained inventory of medical supplies, ensuring availability for all procedures and treatments.
• Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
• Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.
• Answered telephone calls to offer office information, answer questions, and direct calls to staff.
• Obtained and documented patient medical history, vital signs and current complaints at intake.