Summary
Overview
Work History
Education
Skills
Timeline
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Elizabeth Couch

Pueblo,CO

Summary

Detail-oriented professional with excellent communication, interpersonal and creative thinking skills. Aiming to leverage my abilities to successfully fill the vacancy at your company. Frequently praised as hardworking by my peers, I can be relied upon to help your company achieve its goals.

Overview

8
8
years of professional experience

Work History

Sales Associate

TJX Companies
11.2020 - 09.2021
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.

DAIRY ASSOCIATE, Walmart
07.2018 - 08.2019
  • Greeted customers and ascertained what each customer wanted and needed.
  • Demonstrated use and operation of merchandise.
  • Prepared merchandise for purchase and rental.
  • Answered questions regarding store and merchandise.
  • Described merchandise and explained use, operation and care of merchandise to customers.
  • Cleaned shelves, counters and tables.
  • Maintained knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices
  • Recommended, select and help locate and obtained merchandise based on customer needs and desires.
  • Performed sales floor work, such as greeting and assisting customers, stocking shelves and taking inventory.

Sales Support Associate

Global Call Center Solutions
04.2017 - 11.2017
  • Initiated follow-up phone calls to sellers concerning resolved issues to enhance platform experience.
  • Advocated for sellers and provided feedback to enhance selling process for overall improvements.
  • Displayed flexibility to adapt to quarterly policy changes and database re-organization.
  • Assisted sellers with platform requirements for renewals and upgrades.
  • Demonstrated computer skills for data entry and answered broad variety of inquiries.
  • Developed, implemented and maintained filing systems for confidential client records.

SALES ASSOCIATE

Target
10.2013 - 04.2016
  • Performed cleaning tasks, keeping store neat and organized.
  • Promoted visual presentation standards by keeping store replenished.
  • Alerted management to potential security issues, supporting loss prevention and reducing shrink.
  • Engaged with guests to understand and anticipate customer service needs.
  • Greeted and escorted customers to product racks and shelves to assist with finding merchandise.
  • Cross-trained with other store departments and areas, supporting overall retail operations.
  • Kept signage and merchandise displays organized and up-to-date, promoting visual presentation standards
  • Used knowledge of company products and services to recommend solutions to customers.

Education

HIGH SCHOOL DIPLOMA -

Pueblo South High School
Pueblo, CO
05.2013

Skills

  • Customer Service Sales And Promotions Item Ticketing And Pricing
  • Strong Communication And Interpersonal Skills Time Management
  • Sales and Marketing
  • Building Customer Loyalty
  • Time Management
  • Regional Sales and Support

Timeline

Sales Associate

TJX Companies
11.2020 - 09.2021

DAIRY ASSOCIATE, Walmart
07.2018 - 08.2019

Sales Support Associate

Global Call Center Solutions
04.2017 - 11.2017

SALES ASSOCIATE

Target
10.2013 - 04.2016

HIGH SCHOOL DIPLOMA -

Pueblo South High School

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