Elizabeth Dickens
Port Washington,NY
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
7
7
years of professional experience
Work History
Manager
Last Frontier Hospitality
03.2021 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
Internship Student
Latinas On The Verge Of Excellence
07.2021 - 01.2022
- Reported back to instructor to receive day-to-day tasks and responsibilities.
- Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
- Completed research, compiled data, and assisted in timely reporting.
- Prepared tables, graphs and fact sheets to summarize research results.
- Attended meetings and presentations to learn project details.
Babysitter
Per Diem
02.2017 - 12.2020
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Prepared healthy, age-appropriate snacks and meals.
- Reassured children when upset providing emotional support and stability.
Education
Bachelor of Arts - Human Biology/ Minor in Sociology
Hunter College of The City University of New York
New York, NY01.2024
High School Diploma -
Emma Lazarus High School
New York, NY06.2016
Skills
- Operations Management
- Multitasking and Organization
- Database Research
- Attention to Detail
Languages
Spanish
Native or Bilingual
Timeline
Internship Student
Latinas On The Verge Of Excellence
07.2021 - 01.2022
Manager
Last Frontier Hospitality
03.2021 - Current
Babysitter
Per Diem
02.2017 - 12.2020
Bachelor of Arts - Human Biology/ Minor in Sociology
Hunter College of The City University of New York
High School Diploma -
Emma Lazarus High School
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