Elizabeth Elias
Euless
Summary
Dynamic and results driven Senior Living Leader with a proven track record of merging corporate financial management with community operations to drive excellence. Extensive experience as both Executive Director and Business Office Director in Assisted Living, Memory Care, and Independent Living areas, skilled in helping communities during leadership transitions. Expertise in fiancial health through meticulous budget oversight and accounts receivable management, while ensuring unwavering regulatory compliance. A supportive leader who unites department teams, builds trust with families, and improves the daily lives of senior residents.
Overview
9
9
years of professional experience
Work History
Business Office Director
Discovery Senior Living at Castle Hills
Lewisville, TX
11.2025 - Current
- Assisted executive director with community operations by supporting preparation for state licensing surveys and corporate compliance audits. Facilitated accounts receivable processes and resident billing to promote financial health and minimize overdue accounts.
- Executed thorough audits of care levels, ancillary fees, and community fee structures to ensure precise preparation and distribution of monthly resident statements.
- Oversaw bi-weekly payroll processing for 50 community employees utilizing AOD OnShift, ensuring precise tracking of hours, overtime, and PTO.
- Assisted with onboarding tasks for new hires by coordinating compliance with state-required background checks, fingerprinting, and drug screenings prior to placement. Supported recruitment and training efforts for concierge and administrative staff, fostering a culture of hospitality and customer service excellence.
- Managed weekend mod rotation, addressing building operations while delivering timely solutions to family issues and urgent situations.
Interim ED /Business Office Director
Lewisville Estates
Lewisville, TX
10.2024 - Current
- Oversaw operational and administrative functions as interim executive director and business office manager, ensuring stability in daily operations across assisted and independent living communities during critical transitions.
- Managed all financial aspects of the community, focusing on strategic budgeting, full-cycle accounting, and diligent billing and collections to sustain fiscal integrity.
- Administered community file audits to uphold regulatory compliance and enhance operational efficiency using strong organizational skills.
- Facilitated staff recruitment, training, and mentorship initiatives to promote a culture of collaboration and enhance overall service delivery.
Community Business Director
Atria Senior Living
Grapevine, TX
12.2022 - 10.2024
- Partnered with the Executive Director using independent judgment to analyze expenditures, advise on budgetary matters, and resolve complex billing issues community-wide.
- Oversees the meticulous maintenance of resident data, audits level-of-care changes against monthly statements, and guarantees precision in billing and demographics.
- Directs full-cycle accounts receivable (AR) processes, aggressively pursuing unpaid balances and auditing aging reports to maximize community revenue.
- Manages and supervises all front desk and clerical staff, driving performance through strategic scheduling, hiring, discipline, and merit/pay adjustment reviews.
- Enforces strict adherence to approved operational budgets, monitoring community expenditures while optimizing front-office workflows to support overall leadership goals.
Business Office Manager
Parkwood Retirement Community
Bedford, TX
08.2017 - 12.2022
- Oversaw all core administrative functions, front desk activity, and the resident admission/move-in process to ensure immediate service delivery.
- Generated accurate budgets, financial statements, and performance reports while continuously auditing expenditures to align with approved budgets.
- Optimized systems for accounts payable, accounts receivable, deposits, and recordkeeping to maximize cash flow and organizational efficiency.
- Led strategic collection activities to hit specific team objectives, proactively resolving resident questions regarding monthly service fees and billing.
- Maintained strict oversight of community-wide department goals, ensuring complete administrative compliance and prompt resolution of customer inquiries.
Education
Certificate - Activity Director
Rowlett & Laker Inc.
Indianapolis, IN01.2016
Associate's Degree - General Studies
South Plains College
Levelland, TX01.2003
Skills
- Service-Oriented Communication
- Accounts & Records Management
- Patient-Centered Long-Term Support
- Human Resources Management
- Strategic Budget Evaluation
- Senior Administrative Support
Timeline
Business Office Director
Discovery Senior Living at Castle Hills
11.2025 - Current
Interim ED /Business Office Director
Lewisville Estates
10.2024 - Current
Community Business Director
Atria Senior Living
12.2022 - 10.2024
Business Office Manager
Parkwood Retirement Community
08.2017 - 12.2022
Certificate - Activity Director
Rowlett & Laker Inc.
Associate's Degree - General Studies
South Plains College
Personal Information
- Willing To Relocate: Anywhere in Texas or Georgia
- Authorized To Work: US for any employer