Elizabeth England
Gilford,NH
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Experienced in managing customer inquiries and administrative tasks within a dealership environment, demonstrating strong organizational skills and attention to detail. Responsibilities included scheduling appointments, processing documentation, and maintaining accurate customer records, which contributed to efficient operations. Developed lesson plans and facilitated classroom activities, showcasing the ability to communicate effectively with diverse groups and manage multiple priorities.
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
10
10
years of professional experience
Work History
Customer Service Representative
Autofindersnh
Gilford, New Hampshire
08.2018 - Current
- Managed customer inquiries for vehicle sales and service at Autofindersnh.
- Answered phone calls and emails with clear, professional support.
- Guided customers through financing paperwork and purchase questions.
- Scheduled appointments for sales visits, test drives, and follow-up calls.
- Updated customer records in dealership systems and contact logs.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
Associate Teacher
Learning by the Lakes Academy
04.2025 - 04.2026
- Designed lesson plans aligned with curriculum standards, fostering increased student engagement.
- Assisted in implementing individualized education plans for the diverse learners' needs.
- Developed students'' critical thinking skills by incorporating problem-solving activities in the curriculum.
- Assisted in implementing individualized education plans for diverse learners' needs.
- Monitored student progress, providing timely feedback to support academic growth.
- Promoted a positive classroom environment by fostering respectful, open communication between students and staff.
- Developed students' critical thinking skills by incorporating problem-solving activities in the curriculum.
- Cultivated strong relationships among students, teachers, and parents to promote a collaborative learning environment.
LNA
Genesis HealthCare
11.2016 - 12.2018
- Focused on details while completing assignments for accuracy.
- Maintained organization and attention to detail while performing tasks.
- Managed time efficiently in order to complete all tasks within deadlines.
- Adapted to flexible hours, including nights, weekends, and holidays, to meet staffing needs.
- Engaged in continuous learning to enhance skills and knowledge.
- Demonstrated adaptability by quickly learning new concepts and procedures.
- Quickly learned and adapted to new technologies and software to enhance productivity.
- Cultivated and sustained positive working relationships with colleagues and clients.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Worked well in a team setting, providing support and guidance.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
High School Diploma -
Laconia High School
Laconia, NHNo Degree - Nursing Assistant License
Clinical Careers
Laconia, NHSkills
- Parent-teacher communication
- Activity planning
- Document processing
- Time management
- Attention to detail
- Flexible and adaptable
- Multitasking
- Dealership software
- Appointment scheduling
Timeline
Associate Teacher
Learning by the Lakes Academy
04.2025 - 04.2026
Customer Service Representative
Autofindersnh
08.2018 - Current
LNA
Genesis HealthCare
11.2016 - 12.2018
High School Diploma -
Laconia High School
No Degree - Nursing Assistant License
Clinical Careers