Elizabeth Evans
Leap Service Partners
WAYNESVILLE,NC
1
Certification
27
years of professional experience
Experienced accounts receivable manager and office leader with a proven record of maintaining accurate financial records, resolving billing issues, and supporting daily operations. Skilled in financial reporting, account reconciliation, team leadership, and clear communication. Focused on improving efficiency, supporting staff, and keeping workflows organized.
Work History
Office Manager/Bookkeeper
2 Years 10 Months- Organized office operations to keep administrative support timely and workflows on track.
- Managed staff scheduling through calendar maintenance and meeting coordination.
- Processed invoices, purchase orders, and vendor records to keep purchasing activity moving.
- Limited workflow interruptions through inventory monitoring and material reorder follow-up.
- Strengthened internal communication through fast resolution of administrative matters.
- Supported smooth onboarding through setup and coordination of new-hire paperwork.
- Maintained strict confidentiality for company documents and personnel records.
- Provided professional support for client inquiries and concerns by phone and email.
- Kept accounts payable and receivable reconciliations accurate to support balanced budgets.
- Scheduled office events and meetings with consistent coordination and follow-up.
- Coordinated interview support and onboarding activities to help new employees integrate smoothly.
- Maintained open communication between upper management and staff to resolve concerns quickly.
- Negotiated vendor contracts and managed service relationships to reduce cost.
- Oversaw facility maintenance requests with building management to keep repairs and improvements moving.
- Monitored office spending against budget and identified cost-saving opportunities along way.
- Administered payroll processing and tax compliance to support timely employee payment.
- Maintained accurate transaction records to support regulatory and policy compliance.
- Produced detailed financial reports for management review and decision-making.
- Led service team efforts to improve response times and customer satisfaction.
- Advised managers on HR best practices and policy interpretation.
- Coordinated with external auditors and organized documentation for annual audit preparation.
- Prepared budgets and tracked expenses to improve expense control.
- Analyzed financial trends and insights to support business growth planning.
- Reviewed unnecessary expenses to identify cost reduction opportunities.
- Handled sensitive employee and client information with care to preserve trust and integrity.
- Supported accounting and financial planning through forecasting, annual budgets, and expenditure scheduling.
- Applied internal controls and policy requirements across financial activities.
- Created financial dashboards to simplify KPI review.
Inside Sales/Dispatch Supervisor
5 Months- Aligned daily dispatch schedules with shipping priorities and production plus customer delivery needs.
- Supported load preparation by checking paperwork and freight documents for accuracy and compliance.
- Watched truck departures and arrivals to help maintain on-time delivery and smooth warehouse flow.
- Worked with drivers, production staff, and customers to solve dispatch problems quickly.
- Tracked outbound inventory and finished goods to support timely order fulfillment.
- Built positive work environment through open communication and teamwork among staff members.
- Improved dispatch operations by using efficient scheduling and routing methods.
- Maintained customer satisfaction through timely updates to drivers and clients regarding delivery status changes.
Accounts Receivable Manager
3 Years- Processed invoices, applied cash, and reconciled customer accounts to support accounts receivable operations.
- Reviewed aging reports and followed up on collection priorities to help lower overdue balances and support payment flow.
- Resolved billing discrepancies, credit memos, and payment variances to keep ledger balances accurate.
- Partnered with sales, billing, and customer service teams to resolve disputed invoices and improve account accuracy.
- Trained and guided AR staff on collections follow-up, account maintenance, and system accuracy.
- Prepared recurring receivables reports and shared account status with management for planning and review.
- Maintained accurate financial records through regular accounts receivable ledger reconciliations.
- Built and maintained strong client relationships through trust and open communication.
- Prepared receivables invoices and bank deposits.
- Delivered responsive customer service by addressing client inquiries promptly and professionally.
- Reduced outstanding balances through consistent follow-up on past-due invoices.
- Managed team of accounts receivable specialists, offering guidance and support for strong performance.
- Negotiated payment terms with clients to support mutually beneficial agreements while protecting profitability goals.
- Completed credit reviews to reduce risk while supporting revenue growth.
- Set credit limits based on thorough risk assessments to limit potential losses.
- Maintained accurate financial records and supported regulatory compliance through thorough audits.
- Worked with external auditors by providing required documentation and explanations for annual audits.
- Established internal audit procedures to verify and improve financial reporting accuracy.
- Created financial dashboards to highlight key performance indicators.
Accounts Payable/Employee Accounting Specialist
2 Years 5 Months- Matched general ledger accounts, cleared variances, and kept accounting records accurate.
- Processed invoices, purchase orders, and payment requests in ERP systems to support vendor operations.
- Reviewed account activity to identify variances, errors, and required journal entry corrections.
- Supported month-end close tasks, maintained complete documentation, and helped deliver reporting on time.
- Assisted with audit requests by organizing source documents, account analyses, and backup schedules.
- Entered financial data and prepared reports in SAP.
- Trained new employees on accounting principles and company procedures.
- Managed corporate travel program policies while supporting compliance with budget, safety, and approval requirements.
- Negotiated airline, hotel, and car rental agreements to improve preferred supplier coverage and traveler value.
- Analyzed travel spend and booking trends to identify savings opportunities and process gaps.
- Coordinated domestic and international itineraries for executives and business travelers.
Senior Accounts Payable Specialist
3 Years 3 Months- Supported high-volume invoice processing through 3-way match review and coordination with purchasing and receiving teams to clear discrepancies.
- Processed ACH, check, and wire payment runs while following internal controls and approval workflows.
- Reviewed invoice holds and duplicate payments, corrected errors, and helped improve posting accuracy and cycle efficiency.
- Verified coding, tax treatment, and expense allocations for accurate general ledger posting.
- Handled sensitive employee expense reimbursements with discretion while following corporate policies for allowable expenditures.
- Worked with procurement team to confirm purchase orders, contracts, and vendor pricing agreements.
- Checked W-9 forms for completeness and accuracy.
- Directed high-volume invoice processing through strict 3-way match review and coordinated with purchasing and receiving teams to resolve discrepancies.
- Managed ACH, check, and wire payment runs in alignment with internal controls and approval workflows.
- Analyzed invoice holds and duplicate payments, corrected posting errors, and improved accuracy and cycle efficiency.
- Validated coding, tax treatment, and expense allocations to support accurate general ledger posting.
- Improved invoice processing accuracy through 3-way match compliance and timely resolution of discrepancies with purchasing and receiving teams.
- Strengthened payment run control for ACH, checks, and wires through consistent adherence to approval workflows and internal controls.
- Reduced posting errors by reviewing invoice holds and duplicate payments and correcting issues to improve cycle efficiency.
- Accurate general ledger postings resulted from careful review of coding, tax treatment, and expense allocations.
General Manager
14 Years 8 Months- Supported daily service operations by coordinating technician schedules, parts availability, and customer commitments.
- Assisted with service call coordination, dispatch priorities, and emergency response for customer accounts.
- Maintained parts inventory, handled procurement, and worked with vendors to keep shop operations moving.
- Helped develop staffing plans, coached technicians, and improved service team performance.
- Built customer relationships, resolved escalations, and supported long-term service contracts.
- Managed budget implementation, employee reviews, training schedules, and contract negotiations.
- Managed diverse team of professionals while promoting positive work environment and strong employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Built strong relationships with clients, vendors, and partners to support long-term success and loyalty.
- Monitored financial performance, set budgets, and controlled expenses to support financial stability and organizational growth.
- Championed continuous improvement initiatives that strengthened operational performance across departments.
- Managed key accounts, strengthening client relationships and retention.
- Developed sales pipelines, prioritizing prospects and follow-up actions.
- Identified growth opportunities, expanding revenue within assigned accounts.
- Prepared proposals, tailoring solutions to client needs and objectives.
Education
Bachelor of Arts - Accounting and Finance
Business Management - Business Management
Associate of Science
High School Diploma
- Honor Roll [Semester and Year]
Skills
Financial reporting
Accounts reconciliation
Office administration
Workflow and schedule management
Customer relationship management
Team leadership
Issue resolution
Financial data entry
Clear communication
Accomplishments
- Implemented new, interactive employee scheduling system to monitor, gauge and project staffing needs.
Certification
- CNP - Certified Notary Public
Software & Systems
- Oracle & SAP ERP Accounting Systems
- MS Dynamic GP
- Quickbooks
- Advanced Microsoft Excel
- MS Office Suite & Outlook
- Service Titan
- Geotab
- Google Drive & Sheets
- Hatch
Timeline
Office Manager/Bookkeeper
Leap Service Partners
01.2024 - CurrentRead More
Inside Sales/Dispatch Supervisor
South Atlantic Galvanizing
07.2023 - 12.2023Read More
Accounts Receivable Manager
Nifty Lift, Inc.
07.2020 - 07.2023Read More
Accounts Payable/Employee Accounting Specialist
Fluor Corporation
01.2018 - 06.2020Read More
Senior Accounts Payable Specialist
AVX Corporation
10.2014 - 01.2018Read More
General Manager
Palmetto Lift Service, Inc.
02.2000 - 10.2014Read More
Greenville Technical College
Bachelor of Arts from Accounting and Finance
Read More
Greenville Technical College
Business Management from Business Management
Read More
Clemson University
Associate of Science
Read More
Mauldin High School
High School Diploma
Read More