Elizabeth Ferguson, CSW
Westerville,Ohio
Summary
High-performing results-oriented wine sales representative seeking a challenging role in national sales. Proven expertise in wine education, sales promotion, and account support. Looking to leverage my skills and experience to support the growth of an organization.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Sales Professional On and Off Premise
Wine Trends Division of Heidelberg Distributing
Columbus, OH
01.2022 - Current
- Drive sales through promoting emerging and luxury brands
- Communicate inventory needs for high volume items and glass pour placements
- Assist clients with tasting events and wine dinners
- Provide signage for retail accounts and assist with menu changes.
Wine Steward
Giant Eagle Market District Grandview Yard
Columbus, OH
07.2021 - 12.2021
- Provide knowledge of wines and spirits to customers
- Work with suppliers to manage inventory
- Consult for weddings and large events.
Wine Associate
Total Wine and More
Wellington, FL
05.2020 - 06.2021
- Provided knowledge of wines and spirits to customers
- Managed inventory of wines, spirits, and gifts
- Provided customer service and resolve customer disputes.
Wine Server
High and Low Winery
Medina, OH
05.2015 - 08.2017
- Greeted customers upon arrival, explained menu items and specials, provided wine recommendations.
- Demonstrated knowledge of wines by origin, type, vintage, flavor profile and pairings with food items on the menu.
- Provided excellent customer service at all times by anticipating guest needs before being asked or required.
Education
Doctor of Musical Arts: Music Performance in Clarinet -
Arizona State University
Master of Music: Music Performance in Clarinet -
University of Florida
Bachelor of Music: Music Performance in Clarinet -
Ohio Northern University
Skills
- Sales Growth
- Problem Solving
- Communication
- Collaboration
- Organization
- Customer Relations
- Microsoft Office
- Inventory Management
- Staff Training
Certification
- Certified Specialist of Wine (CSW) with the Society of Wine Educators, October 2023
Timeline
Sales Professional On and Off Premise
Wine Trends Division of Heidelberg Distributing
01.2022 - Current
Wine Steward
Giant Eagle Market District Grandview Yard
07.2021 - 12.2021
Wine Associate
Total Wine and More
05.2020 - 06.2021
Wine Server
High and Low Winery
05.2015 - 08.2017
Doctor of Musical Arts: Music Performance in Clarinet -
Arizona State University
Master of Music: Music Performance in Clarinet -
University of Florida
Bachelor of Music: Music Performance in Clarinet -
Ohio Northern University
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