Friendly and reliable with positive attitude and excellent customer service skills. Understands importance of maintaining accurate cash handling and efficient transaction processes. Dedicated to creating welcoming atmosphere and ensuring customer satisfaction.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Cashier
Supermercado Mia
04.2024 - Current
Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Built relationships with customers to encourage repeat business.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Executive Secretary
Instituto Nacional De Recursos Idraulico (INDRHI)
12.2012 - 04.2024
Handled confidential information in professional manner.
Maintained strict confidentiality in all aspects of personal, financial, and corporate information.
Responded to emails and other correspondence to facilitate communication and enhance business processes.
Served as a liaison between executives, staff members, clients, and stakeholders to maintain effective communication channels.
Handled scheduling for executive's calendar and prepared meeting agenda and materials.
Answered high volume of phone calls and email inquiries.
Assisted in preparation of financial reports, budgeting and forecasting for executive office.
Education
Certificate of Technical Studies - Home Health Aide
Marleny's Training Center
Oakland Park, Florida
06-2024
High School Diploma -
Liceo Manuel Arturo Machado
Dajabon, Dominican Republic
07-1996
Skills
Customer service
Time management expertise
Customer assistance
Advanced multitasking
Work ethic and integrity
File management
Patience and empathy
Guest relations
Cash handling
Cleaning and sanitizing
Meeting coordination
Team collaboration
Customer service excellence
Cash register operation
Professionalism and courtesy
Certification
Home Health Aide (HHA) Certification
CPR/AED Certification
First Aid Certification
Timeline
Cashier
Supermercado Mia
04.2024 - Current
Executive Secretary
Instituto Nacional De Recursos Idraulico (INDRHI)
12.2012 - 04.2024
Home Health Aide (HHA) Certification
CPR/AED Certification
First Aid Certification
Certificate of Technical Studies - Home Health Aide
Marleny's Training Center
High School Diploma -
Liceo Manuel Arturo Machado
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