Elizabeth Fila
Laveen,AZ
Summary
Dynamic retail manager with a proven track record at Frys Food, excelling in customer service and team leadership. Enhanced inventory management processes, achieving significant waste reduction and improved stock accuracy. Skilled in training and mentoring staff, driving customer satisfaction, and implementing strategies for revenue growth.
Overview
24
24
years of professional experience
Work History
Department Manager
Frys Food
03.2013 - 03.2026
- Oversaw daily operations, ensuring adherence to company policies and procedures.
- Led team in achieving customer satisfaction through effective service and product management.
- Optimized inventory management processes, reducing waste and improving stock accuracy.
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
- Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
- Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
Store Manager
Fred Meyer Jewelers
01.2002 - 11.2012
- Oversaw daily operations, ensuring compliance with company policies and procedures.
- Managed inventory levels, optimizing stock availability
- Analyzed sales data to identify trends and implement strategies for revenue growth.
Education
GED -
Chicanos Por La Casa
Phoenix, AZSkills
- Customer service
- Staff management
- Team leadership
- Team supervision
- Training and mentoring
- Task delegation
- Decision-making
- Customer engagement
- Retail management
- Loss prevention
- Order management
- Sales expertise
- Conflict de-escalation
- Product restocking
- Vendor relationship management
Languages
Polish
Native or Bilingual
Spanish
Limited Working
Timeline
Department Manager
Frys Food
03.2013 - 03.2026
Store Manager
Fred Meyer Jewelers
01.2002 - 11.2012
GED -
Chicanos Por La Casa