Elizabeth Fountaine
Groton
Summary
Detail-oriented Pharmacy Technician skilled in prescription filling, patient confidentiality, and customer service. Committed to delivering accurate and efficient pharmacy operations.
Overview
6
6
years of professional experience
Work History
Pharmacy Technician
Stop & Shop
Old Saybrook, CT
09.2023 - Current
- Collaborated with healthcare professionals to address patient inquiries and resolve medication-related issues effectively.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Trained new pharmacy technicians on operational procedures and customer service standards to enhance team performance.
- Implemented workflow improvements that enhanced efficiency in prescription processing and customer interactions.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
Pharmacy Technician
CVS
Groton, CT
02.2022 - 08.2023
- Assisted pharmacists in preparing and dispensing medications to ensure accuracy and compliance with regulations.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Processed prescription orders efficiently using Rx systems, ensuring timely service to customers.
Starbucks Barista
Target
Waterford, CT
05.2020 - 01.2022
- Prepared and served high-quality beverages to enhance customer satisfaction.
- Maintained cleanliness and organization of work area to ensure compliance with health standards.
- Assisted in inventory management, tracking supplies, and restocking as needed.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
Education
High School Diploma -
Marine Science Magnet High School
Groton, CTSkills
- Problem-solving skills
- Team collaboration
- Confidentiality and HIPAA
- Patient confidentiality
- Prescription filling
Timeline
Pharmacy Technician
Stop & Shop
09.2023 - Current
Pharmacy Technician
CVS
02.2022 - 08.2023
Starbucks Barista
Target
05.2020 - 01.2022
High School Diploma -
Marine Science Magnet High School