Elizabeth Garcia
Oak Lawn,IL
Summary
Dedicated professional with a strong background in online sales and customer service. Recognized for exceptional organizational skills and teamwork, successfully achieving monthly sales targets through strategic lead sharing and collaboration. Committed to delivering an outstanding client experience and maximizing sales opportunities.
Overview
5
5
years of professional experience
Work History
Internet Sales Agent
Oak Lawn Toyota
Oak Lawn, IL
04.2021 - Current
- Managed online customer inquiries to enhance engagement and satisfaction.
- Utilized CRM systems to track sales leads and streamline communication processes.
- Coordinated virtual vehicle presentations, showcasing inventory and features to potential buyers.
- Developed product knowledge to effectively address customer needs and preferences.
- Implemented effective follow-up strategies with potential clients who expressed interest but did not initially complete a purchase, ultimately converting leads into sales revenue.
- Maintained a high level of product knowledge through regular training sessions and independent research, ensuring clients received accurate and up-to-date information during the sales process.
- Worked closely with team members to achieve monthly sales targets by sharing leads, discussing strategies for improvement, and celebrating successes together.
- Developed strong relationships with clients by promptly addressing their needs and concerns, resulting in repeat business.
Education
High School Diploma -
SERCO
Riverside, ILSkills
- Online sales techniques
- Cold calling
- Customer service
- Organizational skills
- Customer engagement
- Relationship building
- Teamwork
- Social media proficiency
- Sales strategy development
- Effective negotiation
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Internet Sales Agent
Oak Lawn Toyota
04.2021 - Current
High School Diploma -
SERCO