Summary
Overview
Work History
Education
Skills
Timeline
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Elizabeth Gibson

Nashville,IN

Summary

Dynamic and dedicated hospitality professional with extensive experience at Out of the Ordinary Hickory Sports Bar and Grill. Proven ability to enhance guest experiences through exceptional customer service and strong multitasking skills. Adept at managing high-pressure situations while maintaining a welcoming atmosphere, ensuring satisfaction and repeat business.

Overview

4
4
years of professional experience

Work History

Restaurant Hostess

Out of the Ordinary Hickory Sports Bar and Grill
08.2021 - 06.2022
  • Greeted and seated guests promptly, ensuring a welcoming atmosphere.
  • Managed reservations using OpenTable system, optimizing seating arrangements during peak hours.
  • Collaborated with servers to communicate guest needs and enhance dining experience.
  • Monitored dining area for cleanliness and organization, maintaining a pleasant environment.
  • Assisted in training new host staff on procedures and customer service standards.
  • Handled guest inquiries and complaints efficiently, promoting positive customer relations.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.

Cashier

Nashville General Store and Bakery
05.2023 - 06.2024
  • Handled cash and credit transactions accurately, ensuring compliance with store policies.
  • Assisted customers with product inquiries and provided recommendations.
  • Maintained cleanliness and organization of checkout area to enhance customer experience.
  • Resolved customer complaints promptly, fostering a positive shopping environment.
  • Implemented improvements in checkout workflow to reduce wait times for customers.

Shelf Stocker

Nashville General Store and Bakery
06.2022 - 05.2023
  • Stocked shelves efficiently, ensuring product availability and organization.
  • Assisted in inventory management, monitoring stock levels and expiration dates.
  • Maintained cleanliness and safety standards in storage areas and sales floor.
  • Collaborated with team members to optimize product placement for enhanced visibility.
  • Provided customer service support, answering inquiries about products and promotions.

Baker

Nashville General Store and Bakery
05.2023 - 06.2024
  • Prepared various baked goods, ensuring consistent quality and adherence to recipes.
  • Operated industrial ovens and mixers, maintaining safety standards during production.
  • Assisted in inventory management by tracking ingredient usage and restocking supplies.
  • Collaborated with team members to streamline baking processes for efficiency.
  • Monitored product freshness and displayed items effectively to enhance customer experience.
  • Developed seasonal menu items, incorporating customer feedback to drive sales growth.

Waitress/Server

Out of the Ordinary Hickory Sports Bar and Grill
02.2025 - 10.2025
  • Provided prompt and friendly service to enhance guest experience.
  • Assisted in menu navigation, recommending daily specials and pairings.
  • Maintained cleanliness and organization of dining area for optimal guest comfort.
  • Processed customer orders accurately using point-of-sale system.
  • Handled cash transactions and balanced cash register at shift's end.
  • Resolved customer complaints efficiently, ensuring satisfaction and repeat business.
  • Trained new staff on service protocols and restaurant policies for consistency.
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Collaborated with team members to consistently provide efficient service during peak hours.

Education

High School Diploma - Marketing

Brown County High School
Nashville, IN
06.2024

Skills

  • Customer service
  • Strong multitasking
  • Greeting guests
  • Team collaboration
  • Hospitality service expertise
  • Payment processing
  • Memory retention

Timeline

Waitress/Server

Out of the Ordinary Hickory Sports Bar and Grill
02.2025 - 10.2025

Cashier

Nashville General Store and Bakery
05.2023 - 06.2024

Baker

Nashville General Store and Bakery
05.2023 - 06.2024

Shelf Stocker

Nashville General Store and Bakery
06.2022 - 05.2023

Restaurant Hostess

Out of the Ordinary Hickory Sports Bar and Grill
08.2021 - 06.2022

High School Diploma - Marketing

Brown County High School

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