ELIZABETH GONSALEZ
Tolleson,AZ
Summary
To obtain a position where my skills, talent and experience can be utilized in an environment conducive to promotion, fresh ideas and staff development. Eager to learn new things and help others. organized and detail-oriented.
Facilitated timely deliveries with accurate data entry and diligent tracking of shipment progress. Dispatched and coordinated pickups and drop-offs for maximum efficiency while maintaining strict adherence to deadlines. Managed filling system, entered data and completed other clerical task Managed phone and emails Assisted coworkers and staff members with special tasks on a daily basis. Enhanced workflow efficiency by promptly sorting, organization, and distributing correspondence for further processing. Maintained a high level of accuracy and speed.
Overview
8
8
years of professional experience
Work History
Administrative Assistant
Boise Cascade
Phoenix, AZ
07.2024 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Warehouse billing using Agility, paid freight bills inbound/outbound.
TRANSPORTATION ADMINISTRATIVE ASSISTANT
UPS
04.2024 - 07.2026
- Facilitated timely deliveries with accurate data entry and diligent tracking of shipment progress
- Dispatched and coordinated pickups and drop-offs for maximum efficiency while maintaining strict adherence to deadlines
- Managed filling system, entered data and completed other clerical task
- Managed phone and emails
- Assisted coworkers and staff members with special tasks on a daily basis
PROCESSING CLERK
UPS
09.2023 - 04.2024
- Enhanced workflow efficiency by promptly sorting, organization, and distributing correspondence for further processing
- Maintained a high level of accuracy and speed
CLAIMS ADJUSTER
STATE FARM
02.2022 - 04.2023
- Answered customer questions regarding deductibles
- Prepared summaries of damage, payments and policy coverage
- Examined claims forms and other records to determine insurance coverage
- Multiple computer applications while helping customer on the phone
- Educated customers on the claim process while maintaining quality, accuracy and professionalism in a fast-paced environment
TEACHERS AIDE
LEGACY TRADITIONAL SCHOOL
08.2018 - 05.2021
- Supported student learning objectives through personalized and small group assistance
- Assisted teachers with classroom coordination to maintain a positive learning environment
- Tutored struggling students individually and in small groups to reinforce learning concepts
- Supervised children for safety during lunch and recess
- Helped Spanish speaking students get situated into their classrooms
- Assisted in front office with translation
Education
High School Diploma -
CHINO HIGH SCHOOL
05.2021
LEGACY TRADITIONAL SCHOOL
04.2023
Skills
- FLUENT IN SPANISH
Timeline
Administrative Assistant
Boise Cascade
07.2024 - Current
TRANSPORTATION ADMINISTRATIVE ASSISTANT
UPS
04.2024 - 07.2026
PROCESSING CLERK
UPS
09.2023 - 04.2024
CLAIMS ADJUSTER
STATE FARM
02.2022 - 04.2023
TEACHERS AIDE
LEGACY TRADITIONAL SCHOOL
08.2018 - 05.2021
High School Diploma -
CHINO HIGH SCHOOL
LEGACY TRADITIONAL SCHOOL