Elizabeth Goode
Clinton Twp,MI
Summary
Dynamic Senior Pharmacy Technician with Walgreens, recognized for enhancing team efficiency through effective training and mentoring. Proficient in pharmacy software and medication reconciliation, I excel in improving patient outcomes and satisfaction. Committed to quality assurance and regulatory compliance, I foster strong relationships with patients and healthcare providers alike.
Professional pharmacy technician with comprehensive experience in medication management and patient care. Strong collaborative skills and adaptability ensure seamless operations in dynamic environments. Known for precision in pharmaceutical processes, effective communication, and results-driven approach to patient safety and satisfaction. Skilled in inventory management, prescription preparation, and regulatory compliance.
Overview
9
9
years of professional experience
3
3
Certification
2
2
Licensed in Michigan and Florida
Work History
Senior Pharmacy Technician
Walgreens
08.2016 - Current
- Assisted in training and mentoring new pharmacy technicians, leading to increased team efficiency and cohesion.
- Expedited prescription fulfillment through proficient use of pharmacy software systems, resulting in reduced wait times for customers.
- Facilitated seamless communication between patients, healthcare providers, and insurance companies to expedite prescription processing.
- Enhanced customer satisfaction with prompt and courteous service while addressing their prescription needs.
- Developed strong relationships with patients through empathetic listening and tailored guidance on medication usage directions or side effects prevention tips.
- Collaborated with pharmacists to resolve medication-related issues, ultimately improving patient outcomes.
- Supported pharmacists in administering immunizations, increasing community access to vital healthcare services.
- Improved patient safety by ensuring accurate medication dispensing and proper dosage calculations.
Education
Associate of Applied Science - Human Resources Management
Baker College
Clinton Township, MIAssociate of Applied Science - Health Administration
Baker College
Clinton Township, MISkills
- Pharmacy software proficiency
- Pharmacy law compliance
- Pharmaceutical calculations
- Prescription interpretation
- Pharmacy ethics
- Medication reconciliation
- Immunization administration
- New hire onboarding
- Insurance verification
- Drug inventory control
- Task prioritization
- Workflow optimization
- Compounding techniques
- Dosage formulation
- FDA and HIPAA compliance
- Pharmacy and customer records management
- Regulatory compliance
- Quality assurance and control
- Drug inventory management
- Analytical thinking
- Medical insurance claims processing
- Manual and automated medication dispensing
Certification
•. CPhT - Certified Pharmacy Technician
•. CPR/BLS/AED Certified
•. Immunization Administration Certified
Timeline
Senior Pharmacy Technician
Walgreens
08.2016 - Current
Associate of Applied Science - Human Resources Management
Baker College
Associate of Applied Science - Health Administration
Baker College
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