Elizabeth Gorman
Magnolia,NJ
Summary
Well-rounded professional possessing excellent clerical and team support abilities. Skilled in scheduling meetings and appointments and organizing office operations. Punctual professional committed to satisfying customer needs and meeting office demands.
Overview
23
23
years of professional experience
Work History
Cashier
The Home Depot Inc
Lawnside, NJ
04.2016 - Current
- Issued receipts, refunds, credits or change due to customers.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Greeted customers and answered any questions they had about the store's products and services.
Restaurant Hostess
Charlie Brown's Fresh Grill
Lakewood , NJ
02.2015 - 06.2017
- Greeted customers and escorted them to their tables.
- Managed reservations, waitlists, and special requests for large parties.
- Answered incoming calls with appropriate greeting and provided information about menu items or services offered.
- Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
Receptionist
Neurobehavioral Rehabilitation Associates
Brick, NJ
05.2010 - 01.2016
- Scheduled appointments for clients, customers, and other visitors.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Ensured that all necessary forms were completed accurately prior to submitting them for processing.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
Cashier
A&P Supermarket
Brick , NJ
07.2001 - 11.2015
- Issued receipts, refunds, credits or change due to customers.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Resolved customer complaints professionally in accordance with company policy.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Education
Associate of Arts - Massage Therapy
The Center For Healing Arts
Voorhees, NJ08-2019
Associate of Science - Health Information Technology
Star Career Academy
Lakewood, NJ11-2006
High School Diploma -
Brick Township Memorial High School
Brick, NJ06-2002
Skills
- Customer Service
- Daily Reporting
- Customer service excellence
- Written and verbal communication
- Complex Problem-Solving
- Records Maintenance
- Money Handling
- Product Knowledge
- Proficient in Microsoft Windows
- POS Systems
References
References available upon request.
Timeline
Cashier
The Home Depot Inc
04.2016 - Current
Restaurant Hostess
Charlie Brown's Fresh Grill
02.2015 - 06.2017
Receptionist
Neurobehavioral Rehabilitation Associates
05.2010 - 01.2016
Cashier
A&P Supermarket
07.2001 - 11.2015
Associate of Arts - Massage Therapy
The Center For Healing Arts
Associate of Science - Health Information Technology
Star Career Academy
High School Diploma -
Brick Township Memorial High School
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