Elizabeth Greene
Paint N Pour
Queens,NY
5
years of professional experience
Motivated and customer-focused professional with over five years of experience delivering exceptional service in fast-paced environments. Recognized for reliability, professionalism, and a strong work ethic, earning increased responsibilities and leadership opportunities throughout my career. Skilled in customer relations, team collaboration, conflict resolution, multitasking, and training new employees. Known for staying calm under pressure, solving problems efficiently, and creating positive experiences that leave a lasting impression. Eager to bring the same adaptability, communication skills, and dedication to a new opportunity.
Work History
Bartender
7 Months- Prepared and served cocktails, beer, wine, and non-alcoholic beverages while keeping service quick and accurate during classes, private parties, and special events.
- Set up and broke down the bar before and after events, keeping liquor, mixers, garnishes, and supplies fully stocked and organized throughout each shift.
- Greeted guests as they arrived, answered questions about the menu, and provided friendly service that helped create a fun, relaxed atmosphere.
- Handled cash and card transactions, opened and closed tabs, and balanced the register at the end of each shift with accuracy.
- Worked closely with instructors and event staff to keep classes running smoothly, adjusting drink service around painting sessions and guest needs.
- Stayed organized during busy events by multitasking, restocking supplies, keeping the bar clean, and making sure guests were taken care of without long wait times.
Server & Hostess
4 Years 11 Months- Delivered fast, friendly service in a high-volume restaurant while building strong relationships with regular guests and maintaining consistently positive customer experiences.
- Balanced serving and hostess responsibilities by managing seating flow, coordinating wait times, and keeping communication smooth between the front of house and kitchen staff.
- Trained and mentored new servers and hosts on restaurant procedures, service standards, and POS operations, helping them get up to speed quickly.
- Acted as shift supervisor when needed by assigning sections, handling guest concerns, supporting the team during rushes, and making sure daily operations stayed on track.
- Resolved customer issues professionally and efficiently, turning complaints into positive experiences while maintaining Applebee's service standards.
- Maintained a strong understanding of all front-of-house operations, including opening and closing duties, cash handling, side work, and ensuring the restaurant was ready for every shift.
To-Go Server
3 Months- Delivered exceptional customer service by accurately processing to-go orders in fast-paced environment.
- Collaborated with kitchen staff to ensure timely order completion, improving overall service speed.
- Trained new team members on menu items, order protocols, and service standards for consistency.
- Maintained cleanliness and organization of food preparation and service areas to enhance operational efficiency.
Education
High School Diploma
Skills
Customer Relationship Management
Team Leadership
Staff Training & Onboarding
Organizational Skills
Time & Priority Management
Administrative Support
Client Engagement
Process Coordination
Adaptability
Cash Handling & POS Systems
Timeline
Bartender
Paint N Pour
01.2026 - CurrentRead More
To-Go Server
The Chickin Box NYC
04.2025 - 07.2025Read More
Server & Hostess
Applebee's Grill + Bar
02.2021 - 01.2026Read More
August Martin High School
High School Diploma
Read More